Care Coordinator
homeinsteadcare
Care Coordinator
About this role
Company Description
Home Instead Shrewsbury, Oswestry & Wem is an award-winning home care provider, supporting people to live independently in their own homes with dignity, respect and consistency. Our local office is built on strong relationships, high standards and a genuine commitment to both our clients and our Care Professionals.
Job Description
We are looking for an organised, resilient and people-focused Scheduler to join our local team.
This role is available due to the current post holder progressing within the company, reflecting our strong commitment to internal development.
This is a key coordination role, ensuring care schedules are efficient, responsive and centred around the needs of both clients and Care Professionals.
You will:
- Build and manage effective weekly schedules, factoring in travel time, holidays, training and last-minute changes.
- Respond calmly and accurately to schedule adjustments, working closely with the wider team.
- Match Care Professionals to new clients and arrange introductions alongside the client services team.
- Promote continuity of care by scheduling the same Care Professionals at consistent times wherever possible.
- Develop strong, professional relationships with clients and Care Professionals.
- Maintain accurate records on the electronic scheduling system.
- Work with recruitment and care teams to ensure care packages are resourced in a timely and sustainable way.
Qualifications
- Experience in a scheduling or coordination role (home care, health, logistics or similar).
- Confident IT skills, including Microsoft Office and CRM systems.
- Excellent communication skills with a calm, positive and resilient approach.
- Strong organisational and prioritisation skills with great attention to detail.
- Ability to work independently, think logically and meet deadlines.
- A collaborative team player who builds rapport quickly and professionally.
- An understanding of the geography of Shrewsbury, Oswestry and Wem is essential.
Additional Information
- Salary: £25,000 per annum, increasing following a successful probationary period.
- Full training and ongoing support provided.
- Flexible holiday scheduling
- 24/7 Employee Assistance Programme
- Friendly, responsive local management support
- Subject to an enhanced DBS check.
- Home Instead is committed to safeguarding adults and promoting equality, diversity and inclusion.
Frequently Asked Questions
Is the salary disclosed for the Care Coordinator position at homeinsteadcare?
The salary for this Care Coordinator role at homeinsteadcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Care Coordinator position at homeinsteadcare located?
This Care Coordinator role at homeinsteadcare is based in England, gb, Shrewsbury, Shrewsbury, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Care Coordinator role at homeinsteadcare full-time or part-time?
This is listed as a Full time position. It is posted as a Care Coordinator role at homeinsteadcare.
How do I apply for the Care Coordinator position at homeinsteadcare?
Click the "Apply Now" button on this page. You will be redirected to homeinsteadcare's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Care Coordinator job at homeinsteadcare posted?
This Care Coordinator position at homeinsteadcare was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Care Coordinator
homeinsteadcare
You'll be redirected to homeinsteadcare's official application page on SmartRecruiters.