Care Navigator
centene
Care Navigator
altapointe· Entry Level, Behavioral
About this role
Responsibilities
Primary Job Functions:
Clinical Responsibilities
- Assists patient with paperwork including admissions, discharges, etc
- Coordinates care between healthcare providers and patient
- Ensures treatment providers have results of screeners completed at intake and as indicated
- Assists patients in connecting to primary healthcare
- Assists patients in connecting with benefits specialist
- Assists patients in connecting with appropriate therapist
- Assists patients in referrals to TCM, IPS, Day Programs, Residential Programs, ACT, and any other internal programs needed
- Educates patient regarding services available
- Assists in ensuring treatment team has information needed during Huddle
- Provides support and assistance throughout the healthcare process
- Facilitates communication between patients and healthcare teams
- Conducts follow up after hospital admissions to ensure proper care coordination
- Connects patient with available community resources and services
- Helps patient overcome logistical barriers to accessing care to include assisting with transportation arrangements for medical appointments
- Participates in interdisciplinary care teams to support complex cases
- Coordinates implementation of internal services
- Assesses social drivers of health to assist in reducing disparties
- Provides ongoing monitoring of consumers’ progress and needs with the patient
- Evaluates the patient for needed changes in Risk Levels
- Updates CCBHC Client Treatment Plan
Supervision and Consultation
- Seeks clinical supervision and consultation as needed
- Accepts and employs suggestions for improvement
- Actively works to enhance care management skills
Clinical Record Keeping
- Documents interactions with patients when needed
- Documents within AVATARNx appropriate follow up and provision of linkage to services.
Courteous and respectful attitudes towards patients, visitors and co-workers
- Treats patients with care, dignity and respect
- Respects patient’s privacy and confidentiality
- Is pleasant and cooperative with others
- Personal values don’t inhibit ability to relate and care for others
- Is sensitive to the patient’s needs, expectations and individual differences
Case Load Management:
- Effectively manages caseload based on patient needs and staffs with supervisor regularly
Administrative and Other Related Duties as Assigned:
- Actively participates in Performance Improvement activities
- Actively participates in AltaPointe committees as required
- Follows AltaPointe policies and procedures
- Attends to required in-service training and other workshops
Qualifications
Bachelor’s degree in a mental health discipline preferred, high school diploma or equivalent.
Knowledge as outlined below, to be attained within six (6) months of employment:
- Knowledge of psychiatric disorders in the adult population
- Knowledge of developmental disabilities in the adult population
- Knowledge of substance use issues in the adult population
- Knowledge of chronic medical condition in the adult population
- Knowledge of cultural diversity
- Knowledge of behavior management and crisis intervention
- Knowledge of available community resources and internal services
Frequently Asked Questions
Is the salary disclosed for the Care Navigator position at altapointe?
The salary for this Care Navigator role at altapointe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Care Navigator position at altapointe located?
This Care Navigator role at altapointe is based in Mobile, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Care Navigator role at altapointe full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Care Navigator role in the Entry Level, Behavioral department at altapointe.
Which team or department does the Care Navigator at altapointe belong to?
This Care Navigator position is part of the Entry Level, Behavioral department at altapointe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Care Navigator position at altapointe?
Click the "Apply Now" button on this page. You will be redirected to altapointe's official application portal hosted on icims where you can submit your application directly.
When was the Care Navigator job at altapointe posted?
This Care Navigator position at altapointe was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Care Navigator
altapointe
You'll be redirected to altapointe's official application page on icims.