Case Manager Supervisor

Company Description

A LITTLE ABOUT US:

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

• Medical, Vision and Dental Insurance for full-time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Pay Active – access up to 50% of your pay before payday
• PAID training and orientation

Job Description

The case manager supervisor position is designed to fulfill all job duties associated with the case manager job description, monitors and evaluates the case management program, coordinates case management services, and assists persons with disabilities in coordinating services that are needed and desired. The case manager supervisor should function as an educator and a resource. The case manager supervisor is responsible for training and supervising case management staff. This position will participate in management leadership, fiscal responsibilities, and the assurance of quality and compliance. The case manager supervisor participates in the development and implementation of the organization’s Plan, promotes case management services, and participates in committees, conferences, and organizations that influence service delivery.

In conjunction with the case manager department supervisor, monitors and ensures implementation of all company policies and procedures related to personnel and service delivery. Monitors, and implements quality assurance standards that meet regulatory requirements and company standards. The case manager supervisor will always act in a professional manner and understand they represent the interests of the individual they support.

· Starting Salary $60,200.00 - $61,855.50 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

Qualifications

The case manager supervisor must possess:

• A bachelor’s degree in a human service-related field and two years of experience working with individuals with disabilities or aging.
• Knowledge of the local community resources available
• Good oral and written communication skills
• Knowledge in case management principles, procedures and practices
• Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without loss of efficiency or composure
• Ability to negotiate and resolve conflict between dissenting parties
• Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations
• A valid driver’s license and proof of automobile insurance

  People employed in this position are expected to meet the qualifications of an unlimited driver.  The definition of the driving requirement is:

  Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

Additional Information

• Medical, Vision and Dental Insurance for full-time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Pay Active – access up to 50% of your pay before payday
• PAID training and orientation

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

9/2/26