Case Planner

usesalvationarmy· Social Services
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📍 Syracuse, NY, USFULL TIME💰 USD 23+/yr

About this role

Overview

Case Planner/Case Management

~Now Hiring~

FT, $23.00/hour, Benefits

PPS-Family Services

The Salvation Army, Syracuse Area Services

 

SCOPE AND PURPOSE OF POSITION:

 

My name is Gena, and I am the Manager for the Preventive Service Program (PPS) Team here at The Salvation Army.  My program is currently seeking to hire a new member to specialize in Case Management services.  As a member of the PPS Team you will work directly with children and caregivers in their homes providing education, support, and guidance that promotes safety, stability, and healthy development.  We typically assign Case Planners to a case load of 14-20 families here in Onondaga County.  My Team's main goal is to reduce risks for the families we help and prevent foster care placements of their children.  This role is a fantastic opportunity to jump start your career in the field of Case Management & Planning.  This is a dynamic role that blends relationship-building, problem solving, and community engagement.

 

Regarding benefits, our full-time employees have access to a comprehensive health benefits program as follows:

  • Holiday, Sick, and Personal time off
  • Medical/Dental/Vision/Hearing Insurances
  • On-site Daycare Center with Employee discount
  • The Salvation Army qualifies as an employer for Loan Forgiveness Programs
  • Short and Long Term disability insurances
  • Pension Plan-6% quarterly employer offering
  • On-site covered parking free!
  • 403B Plan retirement savings tax deferred program
  • Remitted Tuition Program with Syracuse University

I'm offering a starting rate of pay of $23.00 per hour with a work schedule of 5 days per week for a total of 40 hours.  The position is non-exempt and hourly with over-time eligibility.

Thank you for considering The Salvation Army and I look forward to reviewing your application.

 

 

Responsibilities

  • Provide comprehensive intake and assessments of assigned clients.
  • Engaging and maintaining regular contact with assigned clients, meeting regulatory requirements by conducting regular home visits of significant duration minimally twice monthly (one contact per month with children present).
  • Maintain comprehensive assessments of families, devising and implementing individualized service plans in collaboration with the Department of Children and Family Services (DCFS) and all family service providers, utilizing strategies of intervention with consideration to family strengths and all aspects of the family’s life and cultural background.
  • Providing casework/counseling, crisis intervention, brokerage and networking advocacy, coordinating services with other service providers, agencies and programs and making referrals for auxiliary services as needed under direction of their supervisor and the DCFS Case Manager.
  • Timely completion of required Connections documents, assessments, case narratives, case plans and statistical information, reports and outcome data.
  • Maintain liaison activities with collaborative partners.
  • Provide case recommendations to the Onondaga County Department of Child and Family Services regarding family engagement, clinical needs or other developmental needs for the youth in the family; and to other service providers regarding client utilization of and need for services, mental health/substance abuse issues, youth, family or community safety, and/or issues pertinent to after care planning.
  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

 

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

Minimum education of

-Bachelor's degree from a four-year college or certificate. 

 

Required experience

- One Year of related work and/or internship experience (E.g. Social Worker, Case Worker, Program Manager, Coordinator)

 

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

_Must have access to private transportation and a valid NYS Driver License

 

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from

unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.

 

 

Frequently Asked Questions

What is the salary for the Case Planner role at usesalvationarmy?
The listed salary for this Case Planner position at usesalvationarmy is USD 23+/yr. This is an FULL TIME role.
Where is the Case Planner position at usesalvationarmy located?
This Case Planner role at usesalvationarmy is based in Syracuse, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Case Planner role at usesalvationarmy full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Case Planner role in the Social Services department at usesalvationarmy.
Which team or department does the Case Planner at usesalvationarmy belong to?
This Case Planner position is part of the Social Services department at usesalvationarmy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Case Planner position at usesalvationarmy?
Click the "Apply Now" button on this page. You will be redirected to usesalvationarmy's official application portal hosted on icims where you can submit your application directly.
When was the Case Planner job at usesalvationarmy posted?
This Case Planner position at usesalvationarmy was posted on Apr 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Case Planner
usesalvationarmy · 💰 USD 23+/yr
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