Casual Receptionist

Casual Receptionist
Locations: Ashford, Kent

Salary: Zero-hour contract (Casual Worker), Hourly rate: £12.21 per hour

About Us

For over 110 years, The Caldecott Foundation has been helping children build a future. We provide homes, schools and therapeutic services for children and young people who have experienced trauma, adversity and disrupted relationships.

We focus on creating safe, nurturing and playful environments where young people can develop life skills, grow in confidence, enjoy new opportunities and feel a genuine sense of belonging.

About the Role

We are looking for a Casual Receptionist to provide reception and administrative cover during school holidays and to support with ad‑hoc cover for staff absence. You will be the first point of contact for visitors and callers, ensuring a warm welcome and a professional, efficient service.

This role offers flexibility, with hours offered on an as‑needed basis. As this is a zero‑hour arrangement, shifts are not guaranteed and may vary depending on operational needs.

Key Responsibilities

As a receptionist, you will:

• Meeting and greeting visitors in a professional and friendly manner.
• Answering and directing telephone calls and responding to general enquiries.
• Sorting and distributing incoming post and preparing outgoing mail, including franking.
• Supporting travel and accommodation bookings for Foundation staff.
• Managing deliveries, ensuring items are distributed appropriately and documentation is passed to Finance.
• Maintaining the House diary and supporting meeting arrangements, including refreshments.
• Keeping reception and kitchen areas tidy, including updating noticeboards and displays.
• Providing word‑processing and general administrative support, including document formatting.
• Supporting managers with administrative tasks and small projects when required.

Essential Experience & Qualifications

You will need to have:

• Previous experience in a reception or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Confident using Microsoft Office applications.
• Ability to manage multiple tasks and respond calmly and professionally in a busy environment.
• A positive, compassionate and resilient approach aligned with our values.

Equality, Diversity & Inclusion

We are committed to building a diverse and inclusive team where everyone feels valued, respected and able to be themselves. The children and young people we support come from many different backgrounds, and we believe our workforce should reflect and celebrate that diversity. We welcome applications from people of all ages, backgrounds and lived experiences who share our commitment to helping children build brighter futures.

Sound Like a Match?

If you’re ready to make a meaningful difference and help our young people feel safe, supported and hopeful for their futures, we’d love to hear from you.

Please click apply to be redirected to our website.

Please note: The Caldecott Foundation is committed to safeguarding children. All appointments are subject to satisfactory references and an Enhanced DBS check in line with safer recruitment guidelines.