Casual Shift Leader

guzmanygomez· Franchise Restaurants
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About this role

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Key Responsibilities

  • Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
  • Coach & Support: Help crew members build their skills and confidence while working together to deliver great service.
  • Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
  • Keep Standards High: Lead by example and make sure food safety, cleanliness, product quality and GYG standards are always on point.
  • Be a Team Player: Jump in wherever you're needed, support the team and help keep the shift running smoothly.

 

What You Bring

  • Leadership Experience: Previous experience supervising or leading a team in a fast-paced hospitality, café, restaurant or retail environment.
  • High Energy: A positive, resilient attitude and the ability to stay calm and upbeat when things get busy.
  • People Skills: You enjoy working with people, communicating clearly and helping others succeed.
  • Culture Fit: A genuine passion for great food, teamwork and fast-paced fun.
  • Availability: Availability to work a mix of mornings, nights and weekends is required.

 

What’s in it for you?

So much! Here’s just some of what you can expect when you join the GYG team:

  • Flexible rosters and employment stability to help you balance work with everything else life throws your way
  • Free, comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals - because who doesn’t love a GYG feed?
  • Comprehensive training and ongoing support to help you succeed in your role
  • Leadership development and career progression, with pathways into Assistant Restaurant Manager and beyond
  • Cultural celebrations including Day of the Dead, Cinco de Mayo and more

 

Click the "I'm Interested" button to express your interest in joining our team!  

 

Qualifications

RSA and First Aid certificates (or the willingness to obtain them)

Additional Information

We’re committed to providing a safe and secure environment for our team and guests. As part of our recruitment process, successful candidates will be required to provide a valid Police Check and complete employment verification.

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Frequently Asked Questions

Is the salary disclosed for the Casual Shift Leader position at guzmanygomez?
The salary for this Casual Shift Leader role at guzmanygomez is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Casual Shift Leader position at guzmanygomez located?
This Casual Shift Leader role at guzmanygomez is based in au, Bundaberg Central, Bundaberg Central, QLD, Australia, QLD. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Casual Shift Leader role at guzmanygomez full-time or part-time?
This is listed as a Casual position. It is posted as a Casual Shift Leader role in the Franchise Restaurants department at guzmanygomez.
Which team or department does the Casual Shift Leader at guzmanygomez belong to?
This Casual Shift Leader position is part of the Franchise Restaurants department at guzmanygomez. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Casual Shift Leader position at guzmanygomez?
Click the "Apply Now" button on this page. You will be redirected to guzmanygomez's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Casual Shift Leader job at guzmanygomez posted?
This Casual Shift Leader position at guzmanygomez was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Casual Shift Leader
guzmanygomez
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