Overview

POSITION TITLE (Oracle title)

CHIEF OF FACILITIES AND OPERATIONS OFFICER

(Updated Job Description)

WORKING TITLE

Chief of Facilities and Operations Officer

SCHOOL/DEPARTMENT

Facilities and Operations

LOCATION

Crossroads III, Cary, NC and Rock Quarry Rd., Raleigh, NC

PAY GRADE

Contract as established by Superintendent/Board of Education

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

Yes

SUPERVISES

Assistant Superintendent-Facilities Design and Construction Assistant Superintendent-School Choice, Planning, and Assignment Senior Director-Child Nutrition Services

Senior Director-Maintenance and Operations Senior Director-Transportation

Secretary (Chief Auxiliary Services)

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is not available for a hybrid telework workweek

POSITION PURPOSE:

Provides leadership to the Facilities Design and Construction, Maintenance and Operations, Child Nutrition Services (CNS), School Choice, Planning and Assignment and Transportation Departments. Leads and ensures execution of the Wake County Public School System’s (WCPSS) multi-year capital building program. Implements comprehensive business plans and yearly operating budgets to manage each department and ensures fiscal accountability. Meets educational facility needs of each school and department through active communication with principals and administrators. Creates and monitors program metrics, administers contracts, and maintains fiscal accountability.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies and federal, state, and local regulatory requirements;
• Considerable knowledge of design and construction terms and processes;
• Considerable knowledge of Occupational Safety and Health Administration (OSHA) regulations and procedures;
• Comprehensive knowledge of Microsoft Office, specifically Word, Excel, Access, and PowerPoint; Google Apps;
• Skills in effective leadership of adults, including coaching, evaluation, and team building among a variety of stakeholders;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; ability to convey complex information to a variety of audiences; excellent public speaking and presentation skills;
• Ability to maintain professional and emotional control under stress. Reflects appropriate response to situations, while maintaining a professional and personal demeanor;
• Ability to establish and maintain effective working relationships with school officials, school administrators, teachers, support staff, vendors, contractors, and other community groups.

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree in engineering, building construction, construction engineering, business management, architecture, or a related field; AND
• Ten years of experience in facilities management, design, construction, or related areas; AND
• Ten years of progressively more responsible work experience managing construction and facilities in a management capacity; AND
• Demonstrated successful leadership and managerial experience; AND
• Experience preparing and presenting technical and management information to diverse audiences; AND
• Experience speaking with media; OR
• An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:

• Master’s degree in engineering, construction management, architecture, business, financial management, public administration, or related field;
• Registration as a professional engineer or architect in North Carolina, or qualification to attain registration within one year of employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

department’s and Superintendent’s annual performance goals.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members of external funding agencies, and the community. Work is considered medium physical work, requiring the exertion of up to twenty-five pounds of force. The work frequently requires activities involving driving automotive equipment. Visits to construction sites, schools, and administrative offices around Wake County require frequent driving and walking.

EFFECTIVE DATE: 1/2026

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.