Claims Coordinator

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๐Ÿ“ Upland, California, United StatesFull time

About this role

We're looking for an organized and detail-oriented Claims Coordinator to support the timely handling and resolution of customer liability and property damage claims across our convenience store and fuel station locations.

In this role, you'll coordinate claim activity, gather documentation and evidence, maintain accurate claim files, and serve as a key point of communication between internal teams, insurance carriers, and customers. You'll partner closely with the Liability Claims Manager to help ensure claims are processed efficiently and in accordance with company procedures.

If you're highly organized, enjoy working behind the scenes to keep processes moving, and have a passion for accuracy and customer service, then this may just be the role for you!

What You'll Do

  • Process incoming liability claim assignments and ensure timely follow-up
  • Maintain accurate, organized, and up-to-date claim files and documentation
  • Collect, preserve, and maintain claim evidence, including surveillance footage and other time-sensitive records
  • Coordinate with internal departments, insurance carriers, and claimants to gather information needed for claim handling
  • Communicate claim updates and important file activity with appropriate stakeholders
  • Manage property damage claims from initial report through final resolution
  • Assist with claim-related administrative tasks and documentation as needed
  • Ensure claims are handled in accordance with company policies and procedures
  • Provide excellent customer service while maintaining professionalism in sensitive situations


What You Bring

  • Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience
  • Experience in claims, insurance, risk management, customer service, or a related field is preferred
  • Strong organizational skills with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to prioritize multiple tasks and manage deadlines in a fast-paced environment
  • Professional, calm, and empathetic approach when working with customers and sensitive situations
  • Strong administrative and recordkeeping skills
  • Collaborative mindset with the ability to work effectively across departments

Payrate for this position: $20-$25 DOE

  • Medical, Dental, Vision and Life Insurance
  • 401K Plan
  • Paid Time Off

Frequently Asked Questions

Is the salary disclosed for the Claims Coordinator position at Rebel Convenience Stores?
The salary for this Claims Coordinator role at Rebel Convenience Stores is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Coordinator position at Rebel Convenience Stores located?
This Claims Coordinator role at Rebel Convenience Stores is based in Upland, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Coordinator role at Rebel Convenience Stores full-time or part-time?
This is listed as a Full time position. It is posted as a Claims Coordinator role in the HMI department at Rebel Convenience Stores.
Which team or department does the Claims Coordinator at Rebel Convenience Stores belong to?
This Claims Coordinator position is part of the HMI department at Rebel Convenience Stores. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Claims Coordinator position at Rebel Convenience Stores?
Click the "Apply Now" button on this page. You will be redirected to Rebel Convenience Stores's official application portal hosted on workable where you can submit your application directly.
When was the Claims Coordinator job at Rebel Convenience Stores posted?
This Claims Coordinator position at Rebel Convenience Stores was posted on Jul 8, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Claims Coordinator
Rebel Convenience Stores
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You'll be redirected to Rebel Convenience Stores's official application page on workable.