Clerical Assistant

wcpss· Front Office & Clerical (School Based)
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📍 Raleigh, NC, USFULL TIME

About this role

Overview

POSITION TITLE (Oracle title)

CLERICAL ASSISTANT

 

WORKING TITLE

Clerical Assistant

 

SCHOOL/DEPARTMENT

School Site/Department

 

LOCATION

School Site/Department

 

PAY GRADE

Noncertified Grade 18

 

FLSA STATUS

Nonexempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) 

 

POSITION PURPOSE:

Supports the activities of an office or school by performing general clerical duties such as copying, receiving telephone calls, and providing customer service.

 

MINIMUM QUALIFICATIONS:  

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;

  • Excellent customer services skills;

  • Excellent organizational skills;

  • Effective interpersonal skills to deal with a diverse public;

  • Ability to be discrete and maintain confidentiality;

  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

  • Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.;

  • Ability to minimize errors with attention to detail;

  • Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

 

EDUCATION, TRAINING, AND EXPERIENCE

  • High School diploma or equivalent.

 

CERTIFICATION AND LICENSE REQUIREMENTS

None

 

PREFERRED QUALIFICATIONS:

  • Experience in a clerical or human resource related area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).

  • Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.

  • Investigates specific questions, concerns, and issues to provide answers and/or resolutions.

  • Attends all required meetings and trainings.

  • Performs other related duties, as assigned.

  •  

    WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

    This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, parents, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. 

     

    EFFECTIVE DATE:  10/2023

     

    DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.

     

    Frequently Asked Questions

    Is the salary disclosed for the Clerical Assistant position at wcpss?
    The salary for this Clerical Assistant role at wcpss is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Clerical Assistant position at wcpss located?
    This Clerical Assistant role at wcpss is based in Raleigh, NC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Clerical Assistant role at wcpss full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Clerical Assistant role in the Front Office & Clerical (School Based) department at wcpss.
    Which team or department does the Clerical Assistant at wcpss belong to?
    This Clerical Assistant position is part of the Front Office & Clerical (School Based) department at wcpss. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Clerical Assistant position at wcpss?
    Click the "Apply Now" button on this page. You will be redirected to wcpss's official application portal hosted on icims where you can submit your application directly.
    When was the Clerical Assistant job at wcpss posted?
    This Clerical Assistant position at wcpss was posted on Apr 22, 2026. Apply as soon as possible — early applications are often reviewed first.
    Clerical Assistant
    wcpss
    Apply for this role ↗

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