Client Development Lead, BASES

Company Description

Job Description

NIQ Innovation practice is helping clients to win with their innovations. It is known for its consultancy approach and robust tools that ensure high sales forecasting accuracy. With best-in-class research and predictive analytical tools, NIQ's Innovation Practice remains at the core of our client's new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. In NIQ Innovation Practice, you will work with the industry’s leading marketers and see your work come to life. 

The Client Development Lead is expected to proactively identify new client opportunities to expand the business with non-constant clients and acquire/develop new clients through a consultative selling approach. The Client Development Lead needs to speak the marketing language and think like a marker to be able to transfer the consumer/technical insights into impactful business recommendations. 

Where the focus is to drive client engagement and commercial results, the roles are expected to transfer the technical knowledge and consumer insights into impactful business recommendation and drive client relationship and commercial results accordingly. 

Commercial Scope 

• Actively identify business opportunities and expanding BASES services to new clients 
• Be proactive questioning client on business issues, use active listening to understand the question behind the question & identifying new business opportunities 
• Proactively present to the client / team new services 
• Prepare proposals and proactively follows-up with the client on proposals, designs, costs and drive conversion 
• Set up an action plan, forecast and monitor the revenue vs. target 

Client Service/Delivery Scope 

• Project base: Final review of the deliverable and ensure insights aligned with business objectives and actionable recommendations provided 
• Thought Leadership: Able to create internal training and to write up learning on client special projects 
• Project Management: Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards 

Teamwork: 

• The incumbent is expected to work collaboratively with the client service team undertaking the  project execution and analysis, in terms of discussing with the analytics expertise on study design, leading kick-off meeting and proper handoff to the execution team and actively  participate in the final review to ensure client questions answered and be able to lead an important presentation to key stakeholders if required 
• Although this role does not have direct people responsibility in the immediate term, as a senior member of the team, the incumbent is expected to act as a role model for the junior associates 
• Able to give training and coach on "higher-order" skills, such as client leadership skills 
• Has ideas on ways to improve the organization and is able to deploy them 

Qualifications

A LITTLE BIT ABOUT YOU 

You’re the first to recognize an opportunity, then turn it into a client solution. Pivot is your middle name. Last-minute requests? No problem. You confidently manage data, and you care about the people behind every number. In fact, you’re a bit of a people person and feel energized by successful collaboration. You will manage relationships and expectations as well as projects, and your experience speaks for itself. Curiosity, communication, and critical thinking drive your work--whether you got your start in sales or consulting, analytics, or consumer goods. Now you’re ready for what’s next. 

• Bachelor’s Degree in the related field 
• Minimum 8 years of working experience in marketing research, consulting, or marketing field 
• Exposure of Innovation Research and Commercial Experience is preferred 
• Experience with NielsenIQ BASES’ services and forecasting models is preferred 
• Good client service skills and able to communicate and write effectively in EnglisH
• Knowledge of statistics, research techniques, and experimental procedures 
• Knowledge of Microsoft Office and Google Tools 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion