Client Experience Associate
atticus
Client Experience Associate
movableink· Client Experience
About this role
Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.
The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.
Responsibilities of the Client Experience Associate:
- Learn the Movable Ink platform and email industry eco-system
- Support Client Experience Manager (CXM) on named accounts as backup contact
- Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
- Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
- Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
- Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
- Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
- Manage contact roles in Salesforce for all clients organizations
- Take minutes in client meetings
- Troubleshooting queries and QA campaign setups for clients
- Produce written documentation for custom projects
Qualifications:
- Ability to manage multiple deadlines and deliverables simultaneously
- Excellent oral and written communication skills
- Strong ability to work well with others
- Adaptability in a fast-changing environment
- Positive attitude
- Focuses on outcomes
- Self-Motivated
- Creative & entrepreneurial-minded
- Willing to try new things
- Coachability
- Desire to learn HTML/CSS/Javascript and Photoshop
The base pay range for this position is €60,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
Frequently Asked Questions
What is the salary for the Client Experience Associate role at movableink?
The listed salary for this Client Experience Associate position at movableink is EUR 60K+. This is a remote full-time role.
Is the Client Experience Associate job at movableink remote?
Yes, this Client Experience Associate position at movableink is remote, with team members based in Movable Ink - Munich (Remote). You can work from home or anywhere in the supported regions.
Which team or department does the Client Experience Associate at movableink belong to?
This Client Experience Associate position is part of the Client Experience department at movableink. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Experience Associate position at movableink?
Click the "Apply Now" button on this page. You will be redirected to movableink's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Experience Associate job at movableink posted?
This Client Experience Associate position at movableink was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Experience Associate
movableink · 💰 EUR 60K+
You'll be redirected to movableink's official application page on Greenhouse.