Client Manager - Business Development

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary:
Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.

Key Responsibilities

Business Development & Market Expansion

• Identify and develop new business opportunities across assigned geographies, industries, and customer segments.

• Drive revenue growth through acquisition of new customers, partners, and strategic accounts.

• Develop and execute business plans to achieve sales, profitability, and market share objectives.

• Establish a strong market presence by identifying emerging technology and business opportunities.

Channel & Partner Management

• Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.

• Build strong relationships with existing partners to increase business contribution and engagement.

• Enable partners through training, joint business planning, and solution positioning.

• Drive partner-led demand generation and pipeline development activities.

Customer Engagement & Account Development

• Build and maintain relationships with key customer stakeholders and decision-makers.

• Understand customer business challenges and align technology solutions to their requirements.

• Conduct customer meetings, presentations, and solution discussions to generate business opportunities.

• Drive customer satisfaction, retention, and account growth.

Vendor Collaboration

• Work closely with technology vendors to execute business plans and growth initiatives.

• Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.

• Monitor vendor performance and maximize business opportunities through strategic alignment.

• Identify opportunities to introduce new technologies and solutions into the market.

Sales & Revenue Management

• Own revenue, margin, and growth targets for assigned business portfolios.

• Develop and maintain a healthy sales pipeline through proactive opportunity generation.

• Manage the complete sales cycle from lead generation to deal closure.

• Prepare accurate sales forecasts and business reports.

Solution Selling & Market Intelligence

• Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.

• Stay updated on industry trends, competitor offerings, and emerging technologies.

• Conduct market analysis and identify opportunities for business growth.

• Develop strategies to improve competitive positioning and market penetration.

Cross-Functional Collaboration

• Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.

• Support successful execution of customer projects and business initiatives.

• Collaborate on marketing campaigns, events, webinars, and lead-generation activities.

• Ensure smooth communication between customers, partners, vendors, and internal stakeholders.

Desired Skills & Competencies

• Strong business development and channel sales expertise.
• Knowledge of IT distribution business models and partner ecosystems.
• Proven ability to acquire new customers and develop strategic partnerships.
• Strong relationship management and networking skills.
• Excellent negotiation and commercial acumen.
• Solution-selling and consultative sales approach.
• Strong communication, presentation, and stakeholder management skills.
• Analytical mindset with a data-driven approach.
• Ability to work independently and manage multiple priorities.

Educational Qualification

• Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
• MBA in Sales, Marketing, or Business Management preferred.

Preferred Experience

• 6+ years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
• Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
• Strong relationships within the reseller, system integrator, and channel partner ecosystem.