Client Onboarding Specialist

Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

At BBVA we are leading the transformation of banking worldwide, united in pursuing our goal of supporting your drive to go further. Firmly focused on the future, our on-going digital transformation is already producing disruptive innovations that power our vision of banking. Building on 160 years of history we know the importance of constant development, which is why we place so much confidence in the collaborative working environment that enables our people to grow and excel.

For over 50 years, BBVA in Switzerland has been helping clients manage their wealth with a global outlook, Swiss precision, and a philosophy that blends tradition with innovation. From Zurich to the world, we provide tailored solutions for those who value both strategy and trust.

Yet, our greatest strength lies in our people: an international, diverse, and highly skilled team that combines financial expertise with a digital mindset and innovative spirit. Continuous learning, cross-cultural collaboration, and career growth that makes a real impact in our clients’ lives drive everything we do, shaping both the way we work and the opportunities we create for our team.

Joining BBVA in Switzerland means being part of a global bank, working on pioneering projects in private and digital banking, and growing within a culture that listens, evolves, and strives to make a difference.

BBVA is a Spanish bank with its Swiss offices located in Zürich.

About the job:

Functions (duties and responsibilities):

• Review documents of individuals and legal entities for completeness and accuracy according to CDB 20 and internal directives/guidelines.
• Review FATCA, QI and CDB formalities for consistency with CRS/AEI formalities.
• Control and approve captured customer data and account documents.
• Capture deficiencies detected.
• Request missing documents and information to the front.
• Cooperate with relevant stakeholders (Legal, Compliance) to continuously streamline and improve processes and procedures.
• Ability to communicate and transmit different documentary problems with other departments, including the senior management of the bank.
• Oversee and perform client onboarding and KYC due diligence processes, including AML-related tasks such as clarifications and assessments of PEPs and other higher-risk factors.
• Provide advice and guidance to the Front Office on onboarding, KYC, and related AML topics.
• Support audit fieldwork, including preparing files and addressing auditor queries.
• Experience completing account opening documents.

Your profile:

• Degree in law, business administration or related field. A master in law is highly desired.
• ACAMS certification is a must.
• At least 3 years of experience at banking or insurance fields.
• Accustomed to work with a very large amount of documentation, both physical and digital.
• Experience managing the general physical archive of documentation.
• Proactive attitude and desire to contribute to the bank.
• Very organized, structured and accurate way of working.
• Committed, responsible and resilient personality.
• Customer oriented attitude and capability to work under pressure without losing focus.
• High level of discretion and trustworthiness.
• Ability to work in a multidisciplinary team.
• Knowledge in management data software. Knowledge in banking software is a big asset.
• Full professional proficiency in English is required. Spanish is an advantage. Knowledge of additional languages, such as German or French, is considered a plus.

Skills: