Client Relations Assistant
gradientway
Client Relations Assistant
caninecraze· Administrative Team
About this role
Client Relations Assistant
Full-Time | Canine Craze
Every dog has potential. Our job is to help families discover it.
That's why every great relationship starts with the right conversation.
As our Client Experience Assistant, you'll be the trusted first point of contact for every client. You'll welcome families, answer questions, and connect them with the training and services that best fit their goals.
Why This Role Matters
At Canine Craze, we celebrate the little victories.
• A puppy's first "sit."
• A nervous dog's breakthrough.
• A client who says, "I never thought my dog could do that."
Those moments don't happen by accident. Every member of our team contributes to them. As our Client Experience Assistant, you'll help create those moments by making every client's experience positive from the first conversation.
We're a small team where relationships matter. We support one another, celebrate successes together, and believe people do their best work when they enjoy coming to work.
A Typical Day
Every day is a little different. You'll spend your time:
• Welcoming clients and their dogs.
• Answering phone calls, emails, and online inquiries.
• Helping families choose the training and services that best fit their goals.
• Scheduling evaluations, training, daycare, and boarding services.
• Maintaining accurate client and dog records.
• Preparing materials that help our trainers succeed.
• Keeping our reception area clean, organized, and welcoming.
• Pitching in wherever the team needs an extra hand.
We're looking for someone who enjoys working with people, communicates with confidence, and is excited to learn. As you gain experience, you'll have opportunities to take on new responsibilities and continue building your career with Canine Craze.
You'll Thrive Here If You...
• Enjoy building relationships with people and the dogs that bring them through our doors.
• Naturally make people feel welcome.
• Take ownership instead of waiting to be asked.
• Like having a place for everything and making sure nothing gets overlooked.
• Celebrate the small wins because they know they lead to big breakthroughs.
• Are curious, dependable, and always willing to learn.
• Want more than a job. You want to be part of a team that's making a difference every day.
We'll teach you our services, our systems, and what makes the Canine Craze experience different.
Compensation & Benefits
Starting Pay: $15.00 per hour
Benefits include:
• Health, dental, and vision insurance
• Retirement plan with employer contribution
• Employee discounts on Canine Craze services
• Paid training
• Opportunities for advancement
Schedule
Full-time
Monday through Thursday from 7 a.m. – 3 p.m.
Friday 8 a.m. – Noon.
Our Hiring Process
1. Apply online.
2. Phone interview.
3. In-person interview.
4. Working interview and skills assessment.
Frequently Asked Questions
Is the salary disclosed for the Client Relations Assistant position at caninecraze?
The salary for this Client Relations Assistant role at caninecraze is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Relations Assistant position at caninecraze located?
This Client Relations Assistant role at caninecraze is based in Urbandale, Iowa, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Relations Assistant role at caninecraze full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Relations Assistant role in the Administrative Team department at caninecraze.
Which team or department does the Client Relations Assistant at caninecraze belong to?
This Client Relations Assistant position is part of the Administrative Team department at caninecraze. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Relations Assistant position at caninecraze?
Click the "Apply Now" button on this page. You will be redirected to caninecraze's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Relations Assistant job at caninecraze posted?
This Client Relations Assistant position at caninecraze was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Relations Assistant
caninecraze
You'll be redirected to caninecraze's official application page on bamboohr.