Client Relations Manager
kinsley
CLIENT RELATIONS MANAGER
About this role
Company Description
Job Description
The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.
Key Responsibilities
* Act as the main point of contact for assigned U.S. clients.
* Receive, review, and manage maintenance work orders.
* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.
* Communicate professionally with clients through phone calls, emails, and online platforms.
* Provide clients with accurate and timely updates on ongoing work orders.
* Review quotations, pricing, scopes of work, and job requirements before submission.
* Follow up on urgent and high-priority service requests.
* Monitor work orders from assignment through completion.
* Ensure client requirements, deadlines, and service standards are met.
* Handle client concerns, escalations, and operational issues professionally.
* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.
* Maintain strong and professional long-term relationships with clients.
* Monitor team performance and help resolve operational challenges.
* Ensure all assigned accounts and work orders remain properly organized and updated.
Qualifications
* Excellent spoken and written English is a must.
* Strong communication and client-management skills.
* Strong leadership, organization, and problem-solving abilities.
* Ability to multitask and work under pressure.
* Good computer and Microsoft Office skills.
* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.
* Professional attitude and strong attention to detail.
Additional Information
WORK DETAILS
📍 Location: Kaslik, Lebanon
🕓 Schedule: Monday to Friday
⏰ Working Hours: 4:00 PM – 12:00 AM
🏢 Full-Time | On-Site
📞 Contact: 79-361783 | spectra-lb.com
Frequently Asked Questions
Is the salary disclosed for the CLIENT RELATIONS MANAGER position at jobsforhumanity?
The salary for this CLIENT RELATIONS MANAGER role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CLIENT RELATIONS MANAGER position at jobsforhumanity located?
This CLIENT RELATIONS MANAGER role at jobsforhumanity is based in Beirut, Beirut, Beirut Governorate, Lebanon, Beirut Governorate, lb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CLIENT RELATIONS MANAGER role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a CLIENT RELATIONS MANAGER role at jobsforhumanity.
How do I apply for the CLIENT RELATIONS MANAGER position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CLIENT RELATIONS MANAGER job at jobsforhumanity posted?
This CLIENT RELATIONS MANAGER position at jobsforhumanity was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
CLIENT RELATIONS MANAGER
jobsforhumanity
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