Client Relationship Specialist
godirect
Client Relationship Specialist
hideandseekrecovery· CSR
About this role
Client Relationship Specialist
Plano, Texas | Full-Time | In-Office Position
Have you ever worked for a financial institution and are looking for a great opportunity with a growing company?
HNS Recovery is seeking a professional, organized, and customer-focused Client Relationship Specialist to join our team at our Plano, Texas office.
This position is ideal for individuals with experience working in banking, auto finance, lending, collections, mortgage servicing, credit unions, or other financial institutions who excel at building relationships, managing accounts, and providing exceptional client service.
Compensation
$18/hr
Schedule: 8am to 5pm, Monday to Friday
About the Role
As a Client Relationship Specialist, you will serve as the primary point of contact for assigned client accounts, ensuring timely communication and exceptional service throughout the recovery process. You will work closely with clients, operations teams, and field personnel to provide updates before, during, and after vehicle recoveries.
Responsibilities
*Manage and maintain assigned client accounts
*Communicate recovery status updates to clients throughout the recovery process
*Build and maintain strong client relationships
*Coordinate with operations, dispatch, and field teams to ensure accurate information is provided
*Monitor team mailbox(es), assign to appropriate Team member(s) and maintain the box in an organized fashion.
*Review and process account documentation
*Maintain detailed account notes and records
*Respond to client inquiries in a professional and timely manner
*Assist with reporting, compliance, and administrative functions
*Identify opportunities to improve client satisfaction and service delivery
Qualifications
5 Years of Escalation/Customer Service
Proficient in using computers and Microsoft Office. Must be computer literate with the ability to learn new software.
High School Diploma
2 or 4 Year Degree Preferred
Previous experience with a bank, credit union, auto finance company, lending institution, mortgage company, collections agency, or similar financial organization preferred
Strong communication and relationship-building skills
Excellent organizational and multitasking abilities
High attention to detail and accuracy
Professional demeanor and strong work ethic
Proficiency with Microsoft Office and computer systems
Ability to thrive in a fast-paced environment
Frequently Asked Questions
What is the salary for the Client Relationship Specialist role at hideandseekrecovery?
The listed salary for this Client Relationship Specialist position at hideandseekrecovery is USD 18+. This is an Full Time role.
Where is the Client Relationship Specialist position at hideandseekrecovery located?
This Client Relationship Specialist role at hideandseekrecovery is based in Plano, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Relationship Specialist role at hideandseekrecovery full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Relationship Specialist role in the CSR department at hideandseekrecovery.
Which team or department does the Client Relationship Specialist at hideandseekrecovery belong to?
This Client Relationship Specialist position is part of the CSR department at hideandseekrecovery. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Relationship Specialist position at hideandseekrecovery?
Click the "Apply Now" button on this page. You will be redirected to hideandseekrecovery's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Relationship Specialist job at hideandseekrecovery posted?
This Client Relationship Specialist position at hideandseekrecovery was posted on Jul 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Relationship Specialist
hideandseekrecovery · 💰 USD 18+
You'll be redirected to hideandseekrecovery's official application page on bamboohr.