Client Service Associate

alphabeinsightinc· Customer Service
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📍 Charlotte📍 Charlotte, NC, United States📍 NC📍 usFull time💰 USD 37K–41K

About this role

Company Description

At GG Media, we believe great teams are built through strong leadership, collaboration, and continuous development. We are committed to creating a positive and results-driven workplace where individuals are empowered to grow professionally while making a meaningful impact. If you're passionate about motivating others and driving team success, we'd love to hear from you.

 

Job Description

GG Media is seeking a professional and customer-focused Client Service Associate to join our growing team in Charlotte, NC. This role is ideal for someone who enjoys working with people, solving problems, and ensuring every client receives exceptional support. As a Client Service Associate, you will serve as a key point of contact, helping maintain strong client relationships while supporting daily business operations in a fast-paced, team-oriented environment.

Responsibilities

  • Welcome and assist clients with professionalism and courtesy.
  • Build and maintain positive relationships with clients.
  • Respond to client inquiries and provide timely, accurate information.
  • Coordinate with internal departments to ensure efficient service delivery.
  • Maintain accurate client records and documentation.
  • Resolve client concerns with a solution-oriented approach.
  • Support administrative and operational tasks as needed.
  • Contribute to a positive and collaborative team environment.

Qualifications

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Professional attitude with a customer-first mindset.
  • Ability to multitask and prioritize responsibilities effectively.
  • Detail-oriented with strong problem-solving skills.
  • Comfortable working both independently and as part of a team.
  • Eagerness to learn, grow, and develop professionally.

Additional Information

  • Competitive salary ($37,000–$41,000 annually).
  • Career growth and advancement opportunities.
  • Professional training and skill development.
  • Supportive and collaborative work environment.
  • Stable full-time employment.
  • Opportunity to build valuable client service and communication skills.
  • Performance-driven culture that recognizes dedication and achievement.

Frequently Asked Questions

What is the salary for the Client Service Associate role at alphabeinsightinc?
The listed salary for this Client Service Associate position at alphabeinsightinc is USD 37K–41K. This is an Full time role.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in Charlotte, Charlotte, NC, United States, NC, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc · 💰 USD 37K–41K
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