Client Service Coordinator
Rentokil Initial· ASIA & MENAT
About this role
Rentokil Boecker Saudi Arabia is looking for enthusiastic and customer-focused Client Service Coordinator to join our team. This position is for Saudi Nationals Only.
The successful candidate will be responsible for handling customer inquiries received through telephone, website, live chat, WhatsApp, and email, while ensuring timely follow-up and an exceptional customer experience.
Working Hours: 4 hours per day, 6 days per week (split shifts)
Work Model: Hybrid (office and remote)
He/she will be responsible of the following:
- Receive and manage customer inquiries across all communication channels.
- Log all customer inquiries and prospects into the ICABS system.
- Allocate prospects to the assigned Sales Consultant in each branch.
- Notify the assigned consultant immediately via email and WhatsApp.
- Follow up on all inquiries within 24 hours to confirm whether the customer has been visited, surveyed, quoted, or converted into a sale.
- Escalate any delays or missed actions to the Branch Manager (BM) and Area Sales Manager (ASM).
- Maintain accurate records and ensure excellent customer service at all times.
- Saudi National only.
- Fluent in Arabic and English (spoken and written).
- Strong communication and customer service skills.
- Good computer skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- University students, fresh graduates, or candidates seeking a flexible part-time opportunity are encouraged to apply.
Frequently Asked Questions
Is the salary disclosed for the Client Service Coordinator position at Rentokil Initial?
The salary for this Client Service Coordinator role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Coordinator position at Rentokil Initial located?
This Client Service Coordinator role at Rentokil Initial is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Coordinator role at Rentokil Initial full-time or part-time?
This is listed as a Part time position. It is posted as a Client Service Coordinator role in the ASIA & MENAT department at Rentokil Initial.
Which team or department does the Client Service Coordinator at Rentokil Initial belong to?
This Client Service Coordinator position is part of the ASIA & MENAT department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Coordinator position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Client Service Coordinator job at Rentokil Initial posted?
This Client Service Coordinator position at Rentokil Initial was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Service Coordinator
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.