Client Services Executive - Hybrid
experian
Full time
Client Services Executive - Hybrid
experian· Sales & Business Development
About this role
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
As a Client Services Executive, you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships.
Work that matters - What you'll do
- Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction).
- Make outbound calls daily, send proposals, and follow up with prospects.
- Ensure customers are onboarded and set up for success.
- Respond to inbound queries promptly, maintaining high customer satisfaction.
- Record all communications for future reference.
- Analyse customer feedback to improve processes and products.
Qualifications
What You'll Bring
- 2+ years of experience in sales or a similar role.
- Strong communication skills both verbal and written.
- Ability to build relationships with professionals in medium to large organisations.
- Effective time management and prioritisation skills.
- Computer literacy (Microsoft Office).
- Commercial judgement and problem-solving ability.
- A collaborative, respectful approach and commitment to ethical business practices.
Additional Information
Benefits/Perks:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible working environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Frequently Asked Questions
Is the salary disclosed for the Client Services Executive - Hybrid position at experian?
The salary for this Client Services Executive - Hybrid role at experian is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Executive - Hybrid position at experian located?
This Client Services Executive - Hybrid role at experian is based in Southbank, Southbank, VIC, Australia, VIC, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services Executive - Hybrid role at experian full-time or part-time?
This is listed as a Full time position. It is posted as a Client Services Executive - Hybrid role in the Sales & Business Development department at experian.
Which team or department does the Client Services Executive - Hybrid at experian belong to?
This Client Services Executive - Hybrid position is part of the Sales & Business Development department at experian. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Executive - Hybrid position at experian?
Click the "Apply Now" button on this page. You will be redirected to experian's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Services Executive - Hybrid job at experian posted?
This Client Services Executive - Hybrid position at experian was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Executive - Hybrid
experian
You'll be redirected to experian's official application page on SmartRecruiters.