Client Services Representative - Collections
tomjames· Corporate
About this role
Tom James Company is the world’s largest manufacturer and retailer of made-to-order clothing and the engine behind one of the most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—controlling the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality.
The Client Services/Collections Representative plays a key role in delivering exceptional customer service while helping maintain the company's financial health. This position partners closely with clients, Sales Professionals, and internal departments to resolve account issues, manage payment arrangements, and collect outstanding balances in a professional and customer-focused manner. The ideal candidate is an effective communicator with strong problem-solving skills who can balance excellent customer service with sound business judgment while supporting the Tom James sales cycle and delivering a positive client experience.
Frequently Asked Questions
Is the salary disclosed for the Client Services Representative - Collections position at tomjames?
The salary for this Client Services Representative - Collections role at tomjames is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Representative - Collections position at tomjames located?
This Client Services Representative - Collections role at tomjames is based in Franklin, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services Representative - Collections role at tomjames full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Services Representative - Collections role in the Corporate department at tomjames.
Which team or department does the Client Services Representative - Collections at tomjames belong to?
This Client Services Representative - Collections position is part of the Corporate department at tomjames. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Representative - Collections position at tomjames?
Click the "Apply Now" button on this page. You will be redirected to tomjames's official application portal hosted on lever where you can submit your application directly.
When was the Client Services Representative - Collections job at tomjames posted?
This Client Services Representative - Collections position at tomjames was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Representative - Collections
tomjames
You'll be redirected to tomjames's official application page on Lever.