Client Success Associate

vistar· Client Success & Support
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📍 TorontoFullTime

About this role

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media.

About the role:

We're adding to our Client Success team, and searching for candidates with experience in digital media who are looking to grow within Client Services. This individual works well in a fast-paced startup environment, has strong communication and problem solving skills, and is eager to learn. You will report to the Director of Client Success and work closely with the Client Success team to assist in pre-sale activities and day to day campaign management across managed & self-service buys.

What you'll do:

  • Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients

  • Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery

  • QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs.

  • Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish

  • Traffic 1st and 3rd party campaigns across DOOH and mobile

  • Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs

  • Support the Client Success team with billing efforts for our clients

  • Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner

 

What experience we’re looking for:

  • Bachelor’s degree

  • 1-2 years of industry experience; experience at a programmatic technology company preferred.

  • Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)

  • Understanding of ad operations, trafficking and analytics

  • Experience or familiarity with mobile and or location-based data

  • Highly proficient using MS office suite (Excel, Word, PowerPoint)

Who you are:

  • Passionate about building client relationships

  • Excellent time management skills and ability to multi-task across multiple projects and stakeholders

  • Curious to learn, be a team player, and go above and beyond when needed

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.

Frequently Asked Questions

Is the salary disclosed for the Client Success Associate position at vistar?
The salary for this Client Success Associate role at vistar is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Success Associate position at vistar located?
This Client Success Associate role at vistar is based in Toronto. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Success Associate role at vistar full-time or part-time?
This is listed as a FullTime position. It is posted as a Client Success Associate role in the Client Success & Support department at vistar.
Which team or department does the Client Success Associate at vistar belong to?
This Client Success Associate position is part of the Client Success & Support department at vistar. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Success Associate position at vistar?
Click the "Apply Now" button on this page. You will be redirected to vistar's official application portal hosted on ashby where you can submit your application directly.
When was the Client Success Associate job at vistar posted?
This Client Success Associate position at vistar was posted on Jul 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Success Associate
vistar
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You'll be redirected to vistar's official application page on Ashby ATS.