Client Success Manager
yorkgroup
Client Success Manager
Talentgrator· Game Provider
About this role
Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.
Responsibilities:
- Manage independently a portfolio of 100+ clients
- Building and improving relationships with new and existing clients (new clients that are brought in the company by Sales department)
- Maintaining a strong relationship external with the clients and internal with different departments (marketing, compliance, sales))
- Daily b2b communication via chat and video calls
- focus on growing the revenue and achieving a win-win result in order to secure a healthy long term relationship
- Manage independently the promotions given to the clients
- 2+ years of related experience in customer care or customer relationship management
- Ability to find contacts (no cold calling, we work with existing clients only)
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients
- Ability to manage multiple client accounts, prioritize tasks, and maintain a high level of organization
- Russian and fluent in English (written and spoken)
- Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
- Self-motivated and proactive in identifying opportunities for client growth and engagement
Nice to have:
- Experience in iGaming
- Knowledge of any European language
- A dynamic and innovative work environment in a leading iGaming company
- Performance-based bonuses
- Flexible working hours
- Growth opportunities and strategic impact on company revenue
- Business trips and international event participation
- Corporate events and team-building activities
Frequently Asked Questions
Is the salary disclosed for the Client Success Manager position at Talentgrator?
The salary for this Client Success Manager role at Talentgrator is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Success Manager position at Talentgrator located?
This Client Success Manager role at Talentgrator is based in Prague, Prague, Czechia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Success Manager role at Talentgrator full-time or part-time?
This is listed as a Full time position. It is posted as a Client Success Manager role in the Game Provider department at Talentgrator.
Which team or department does the Client Success Manager at Talentgrator belong to?
This Client Success Manager position is part of the Game Provider department at Talentgrator. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Success Manager position at Talentgrator?
Click the "Apply Now" button on this page. You will be redirected to Talentgrator's official application portal hosted on workable where you can submit your application directly.
When was the Client Success Manager job at Talentgrator posted?
This Client Success Manager position at Talentgrator was posted on Jul 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Success Manager
Talentgrator
You'll be redirected to Talentgrator's official application page on workable.