Client Training Consultant

Company Description

Job Description

As a Client Training Consultant, you play a critical role in driving client satisfaction by delivering high-quality, relevant learning experiences that empower clients to maximize the value of NIQ data. Your work directly supports associate performance by upskilling team members. Through effective training delivery and collaboration, you contribute to key business outcomes, including improved client retention, operational efficiency, and the successful rollout of new initiatives.

Responsibilities

• Delivers interactive software and analytic virtual training to local and international clients in English and local language using pre-defined global curriculum as a base
• Answers questions during the sessions
• Works with local teams to localize training where needed
• Delivers training to internal associates based on defined internal Academy content
• Achieves agreed training satisfaction scores
• Assists in the maintenance of basic digital content such as Job Aids and Report Guides.
• Communicates regularly and proactively with team members in multiple time zones through appropriate channels such as e-mail, TEAMS, collaboration using comments etc
• Ensures all tracking mechanisms are kept up to date

Qualifications

• Bachelors Degree
• 2+ year of experience in a training environment
• Mastery and practical usage of written and verbal English in a corporate setting
• Advanced proficiency in MS Office (Excel, Powerpoint and Word)
• Experience delivering presentations or training in a virtual environment
• Proactive problem-solving and resourcefulness
• Adaptability to diverse audiences and learning needs
• Commitment to continuous improvement and feedback
• Knowledge of NIQ data (RMS and/or CPS) and Discover will be a good addition

Additional Information

Travel: Occasional travel required (up to 10%)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion