Clinic Patient Access Representative - Crookston
About this role
Overview
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.
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RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.
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We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.
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RiverView is an Equal Employment Opportunity employer.ย
Responsibilities
Patient Access Representative - Crookston Clinic
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Schedule: Full-Time (1 fte) - 80 hours per pay periodClinic hours: Monday-Friday 7 AM - 7 PM
Pay Range: $20.06 - $28.08 (D.O.E - dependent upon experience)
Job Status: Non-Exempt/Hourly, benefitted position
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River View Health has an opening for a full time (80 hours every 2 weeks) Patient Access Representative - Crookston Clinic. ย ย This position would cover shifts between 7 a.m. โ 7 p.m. in our Crookston Clinic and would have a weekend rotation once every 6 weeks from (9 a.m. - 1 p.m.).ย
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The Patient Access Representative:
- Answers phones and schedules patients.
- Greets and registers patients while collecting and accurately entering all information required for visit.
- Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
- Performs insurance verification either real time or manual verification for eligibility.
- Performs point of service, collection of co-pays and other patient liability..
- Obtains signatures for all necessary documents.
- Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
- This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Qualifications
Required:
- Minimum two (2) years of customer service experience
- Ability to sit, stand or walk for long periods of time
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Preferred:
- Experience in health care setting
- Proficiency with Microsoft Office
- 1+ years of experience in a Patient Access setting
- 1+ years of experience with an Electronic Medical Record such as Epic
- Basic knowledge of medical terminology and medical insurance
Competencies:
- Ensure accurate data entry for patient registration and scheduling
- Ability to work effectively in a team environment
- Good communication skills (verbal & written), organization, leadership, and problem-solving
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You'll be redirected to riverviewhealth's official application page on icims.