Patient Services Rep-Moorestown
cooperhealth
Clinical Patient Ambassador
cooperhealth· Professionals
About this role
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The ED Clinical Patient Ambassador collaborates with care team to create the best possible patient/family experience while in the Emergency Department. The ED Clinical Patient Ambassador proactively works with patients, family, and staff to facilitate and expedite care, comfort, safety, and disposition of patient. Provides support and communicates with ED clinical staff by answering patient/family questions, alerting on status of tests and results, bed availability and taking responsibility for patient service and comfort needs. Collaborates with ED Physicians, Providers and supports clinical staff as requested or directed. Proactively greets patients and families in ED clinical care area, hallways, and Trauma, as needed. Educates patients and families on reasonable expectations about the ED process and potential admission to the hospital. Serves as the primary source of action for any patient or family issue or concern and brings patient and family concerns to resolution for an exceptional patient experience.Education Requirements
- High School Diploma
- Bachelor's Degree Preferred
License/Certification Requirements
- LPN/EMT or equivalent clinical experience required
Special Requirements
- Communication – Ability to communicate with patients, visitors and coworkers
- Critical thinking/problem solver, complaint management, conflict negotiation, cultural broker, self-motivated, Excellent oral and written communication skills, good listener, professional manner, respectful, service commitment to customers, requiring limited supervision once trained.
- Ability to function at a high level in a fast paced environment
- Moderate ability/Skill with Microsoft 365 (Teams, Outlook, Excel, Powerpoint)
- Experience with EPIC and RL Feedback module a plus
Salary Min ($)
USD $29.00Salary Max ($)
USD $48.00Frequently Asked Questions
Is the salary disclosed for the Clinical Patient Ambassador position at cooperhealth?
The salary for this Clinical Patient Ambassador role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Clinical Patient Ambassador position at cooperhealth located?
This Clinical Patient Ambassador role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Clinical Patient Ambassador role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Clinical Patient Ambassador role in the Professionals department at cooperhealth.
Which team or department does the Clinical Patient Ambassador at cooperhealth belong to?
This Clinical Patient Ambassador position is part of the Professionals department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Clinical Patient Ambassador position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Clinical Patient Ambassador job at cooperhealth posted?
This Clinical Patient Ambassador position at cooperhealth was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Clinical Patient Ambassador
cooperhealth
You'll be redirected to cooperhealth's official application page on icims.