Cloud R Analyst

epicorsoftware· EPMYS Epicor Malaysia
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📍 Malaysia, Kuala LumpurFull time

About this role

Duties & Responsibilities

  • Triage issues across different areas of the organization and manage ServiceNow Tasks.
  • Manage production infrastructure and provide SME support to teams outside IT.
  • Support automation of web application deployments.
  • Follow defined escalation paths and SLAs for effective issue resolution.
  • Troubleshoot and maintain software applications and investigate complex technical issues.
  • Work collaboratively to achieve departmental goals while managing multiple priorities.
  • Supports occasional scheduled weekend activities, including deployments, upgrades, maintenance, and customer go-lives.

Required Skills & Abilities

  • Strong technical aptitude in modern IT infrastructure, cloud technologies, and enterprise applications.
  • Hands-on experience with Microsoft Azure, including Azure Kubernetes Service (AKS).
  • Knowledge of Microsoft Windows Server and Active Directory administration.
  • Familiarity with Microsoft SQL Server and SQL/database administration concepts.
  • Experience creating or maintaining PowerShell scripts and other automation tools is preferred
  • Exposure to Kubernetes, containerized environments, and automation technologies is a plus.
  • Experience with GitHub Actions is an added advantage.
  • AWS exposure is an added advantage.
  • Strong analytical, troubleshooting, problem-solving, and decision-making skills.
  • Ability to learn quickly and adapt to changing technologies and customer environments.
  • Strong organizational, customer-service, and issue-resolution skills.
  • Reliable, detail-oriented, proactive, and effective in a collaborative team environment.
  • Enthusiasm for continuous learning and professional development

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About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  


Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement  

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Danial Azizi

Frequently Asked Questions

Is the salary disclosed for the Cloud R Analyst position at epicorsoftware?
The salary for this Cloud R Analyst role at epicorsoftware is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cloud R Analyst position at epicorsoftware located?
This Cloud R Analyst role at epicorsoftware is based in Malaysia, Kuala Lumpur. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cloud R Analyst role at epicorsoftware full-time or part-time?
This is listed as a Full time position. It is posted as a Cloud R Analyst role in the EPMYS Epicor Malaysia department at epicorsoftware.
Which team or department does the Cloud R Analyst at epicorsoftware belong to?
This Cloud R Analyst position is part of the EPMYS Epicor Malaysia department at epicorsoftware. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cloud R Analyst position at epicorsoftware?
Click the "Apply Now" button on this page. You will be redirected to epicorsoftware's official application portal hosted on workday where you can submit your application directly.
When was the Cloud R Analyst job at epicorsoftware posted?
This Cloud R Analyst position at epicorsoftware was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Cloud R Analyst
epicorsoftware
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You'll be redirected to epicorsoftware's official application page on Workday.