Collections Representative SP (El Paso, 7/6 Start Date)

progleasing· Prog Leasing, LLC
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📍 El Paso, TXFull time💰 USD 14+
Full timeProg Leasing, LLC

About this role

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

 

We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! 

This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, Texas.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. 

WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! 

YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it’s incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact. 

YOUR DAY-TO-DAY: 

  • Responsible for outbound and inbound calls, collecting on accounts that are past due

  • Provide top tier support and service to our customers 

THE DETAILS:

  • Start Date: Monday, July 6, 2026

  • Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required

  • Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 10:00AM-6:30PM or 11:30AM-8:00PM

  • Saturdays Required: 6:30AM-3:00PM

  • Compensation: $14.25/HR + BONUS

YOU’LL BRING: 

  • Customer Service and prior collections experience with impeccable interpersonal skills

  • Excellent verbal and written communication skills

  • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously

  • Phone experience in a customer service/call center environment

  • High school diploma or GED equivalent, must also be 18 years or older 

REQUIREMENTS FOR WORK FROM HOME: 

  • You must be located within a 60-mile radius of El Paso, TX

  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)

  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) 

WE OFFER:    

  • Competitive Compensation

  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Hours

  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job required equipment and services

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

Frequently Asked Questions

What is the salary for the Collections Representative SP (El Paso, 7/6 Start Date) role at progleasing?
The listed salary for this Collections Representative SP (El Paso, 7/6 Start Date) position at progleasing is USD 14+. This is an Full time role.
Where is the Collections Representative SP (El Paso, 7/6 Start Date) position at progleasing located?
This Collections Representative SP (El Paso, 7/6 Start Date) role at progleasing is based in El Paso, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Representative SP (El Paso, 7/6 Start Date) role at progleasing full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Representative SP (El Paso, 7/6 Start Date) role in the Prog Leasing, LLC department at progleasing.
Which team or department does the Collections Representative SP (El Paso, 7/6 Start Date) at progleasing belong to?
This Collections Representative SP (El Paso, 7/6 Start Date) position is part of the Prog Leasing, LLC department at progleasing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Representative SP (El Paso, 7/6 Start Date) position at progleasing?
Click the "Apply Now" button on this page. You will be redirected to progleasing's official application portal hosted on workday where you can submit your application directly.
Collections Representative SP (El Paso, 7/6 Start Date)
progleasing · 💰 USD 14+
Apply for this role ↗

You'll be redirected to progleasing's official application page on Workday.