Senior Category Specialist (Autos and Goods)
carousellgroup
Collections Senior Associate
carousellgroup· Revo
About this role
Company Description
About Carousell Group
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
About Revo Financial
Established in 2018, Revo Financial is an innovative financial solutions provider for both businesses’ and individuals’ automotive needs. We leverage technology for automated processing to bring efficiency and a seamless and simple experience for customers. We are driven to be the next evolution of the autos financial business and invite you to be an integral part of our team.
Job Description
Manage an assigned portfolio of overdue motor hire purchase accounts across various delinquency buckets.
Contact customers via calls and messages to recover outstanding installments.
Negotiate repayment plans, restructures, and settlements within approved guidelines, and monitor adherence to agreed arrangements.
Coordinate with repossession agents, external debt collection agencies, and law firms on escalated cases, including voluntary surrender and shortfall recovery after vehicle disposal
Maintain accurate, timely records of all collections activities, payment arrangements, and account statuses in the system.
Recording payment information: responsible for recording payment information, updating account details, and maintaining accurate records of all interactions with customers.
Any other ad hoc duties
Qualifications
3–5 years of collections / debt recovery experience, preferably in motor hire purchase.
Strong negotiation skills and composure in difficult conversations
Meticulous with records and follow-up
Intermediate Excel knowledge
Able to work independently while collaborating with various departments and stakeholders
Additional Information
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
Frequently Asked Questions
Is the salary disclosed for the Collections Senior Associate position at carousellgroup?
The salary for this Collections Senior Associate role at carousellgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Senior Associate position at carousellgroup located?
This Collections Senior Associate role at carousellgroup is based in sg, Singapore, Singapore, , Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Senior Associate role at carousellgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Senior Associate role in the Revo department at carousellgroup.
Which team or department does the Collections Senior Associate at carousellgroup belong to?
This Collections Senior Associate position is part of the Revo department at carousellgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Senior Associate position at carousellgroup?
Click the "Apply Now" button on this page. You will be redirected to carousellgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Collections Senior Associate job at carousellgroup posted?
This Collections Senior Associate position at carousellgroup was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Senior Associate
carousellgroup
You'll be redirected to carousellgroup's official application page on SmartRecruiters.