Commercial Excellence Manager
About this role
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Career Stream Tasks（職務内容）
- 営業トレーニングおよびセールスフォース・エフェクティブネス（営業力強化）に関するプロセスや計画を実行し、組織の営業力が最大限の成果を出せるよう、トレーニングプログラムの企画・開発・提供を行う。
- 新規入社社員向けオリエンテーション、製品トレーニング、営業スキル向上トレーニングなど、営業チーム向けのさまざまなコースを実施・運用する。
- トレーニングプログラムの効果に関連する営業パフォーマンスを追跡・管理する。
- トレーニング教材の開発や選定に貢献し、スタッフのトレーニングニーズを特定・管理する。
- メトリクス管理、営業結果の分析、顧客セグメンテーションやターゲティング、コーチングなど、さまざまな手法を用いて営業組織の優秀性向上に向けてチームと協働する。
Differentiator（差別化要素）
- 先進的な教育や実務経験から得た職務領域の実践的な知識を適用する。
- 一般的または中程度の監督下で自律的に業務を遂行できる。
- 専門領域で中級レベルの貢献者として認識されている。
- 影響範囲は自身の業務に限定され、同じ領域の同僚への影響は限定的。
- 直面する問題は難しいが、複雑ではないことが多く、主に過去の経験や課題分析に基づいて解決される。
Management Responsibility（管理責任）
- 個人貢献者であり、他のチームメンバーとのタスク調整や整理に貢献する場合がある。
Experience Level（経験レベル）
- 営業経験 3年以上
Education Level（学歴）
- 学士号、または同等の経験・資格
Languages Level（言語）
- 日本語 ビジネスレベル以上（JLPT N1以上）
- 英語 ビジネスレベル以上
=English=
Career Stream Tasks
• Implement Sales Training & Sales force Effectiveness processes and plans related to planning, developing and delivering training programs that enable the organization's sales force to maximize its sales potential
• Implement and execute Sales Training & Sales force Effectiveness plans to deliver a variety of courses, including new hire orientation, product training, sales effectiveness, etc. to the sales teams
• Track sales performance as it relates to training program effectiveness
• Contribute to the development and/or selection of training materials and identification and tracking of training needs of staff members
• Collaborate with team to promote sales excellence through various means, including metrics management, analyses of sales results, customer segmentation and targeting and coaching
Differentiator
- Apply practical knowledge of job area typically obtained through advanced education and work experience
- Works independently with general / moderate supervision
- Recognized as an intermediate level contributor in the area of expertise.
- Impact contained to own work with limited impact on peers in the same area
- Problems faced are difficult but not typically complex. Problems are typically solved through drawing from prior experiences, with analysis of the issue.
Management Responsability
- Individual contributor who may contribute to coordinate and organize tasks with other team members
Experience Level
Required
- Experience in sales, sales training, sales effectiveness, sales excellence, or related commercial functions
- Experience designing and delivering training programs for sales teams
- Experience analyzing sales performance and training effectiveness data
- Strong stakeholder management and cross-functional collaboration skills
- Business-level Japanese and English communication skills
Preferred
- Experience in the medical device, healthcare, or pharmaceutical industry
- Experience using CRM tools such as Salesforce
- Experience in customer segmentation and targeting initiatives
- Experience supporting sales force effectiveness projects
- Experience developing e-learning or training content
Education Level
Bachelor’s Degree or equivalent experience/qualification
Languages Level
- Japanese: Business Level (JLPT N1 or above)
- English: Business Level
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You'll be redirected to galderma's official application page on Workday.