Commercial Operations Coordinator

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

We are delighted to offer this opportunity within our Commercial Operations team. The Commercial Operations Coordinator plays a crucial role in supporting the smooth and efficient functioning of our boutique operations. This position is responsible for providing essential administrative and logistical support, ensuring that our boutiques are well-equipped and maintain high standards of operational excellence.

WHAT WILL BE YOUR MISSION?

Boutique Operations:

• Provide direct support to the Operations Team’s daily tasks and projects

• Act as a primary point of contact for boutiques regarding operational queries and support requests

• Assist in coordinating various operational initiatives and projects to enhance boutique efficiency and performance

• Uniforms, Point of Sale Materials (POSM) and Consumables Management:

• Manage the ordering, inventory, and distribution for boutiques

• Monitor stock levels, anticipate needs, and place orders to prevent shortages

• Liaise and negotiate with vendors and suppliers ensuring timely execution and delivery of services

• Ensure that CSR principles are part of all our activities

Administrative Support:

• Process and manage all invoices related to boutique operations, including POSM, uniforms, and other operational expenses, by creating Purchase Orders in SAP

• Ensure accuracy and compliance of invoices with company policies and budget allocations

• Provide general administrative support to the Commercial Operations Manager and the wider Commercial Excellence team

Commercial Community:

• Support on transversal projects across the Office and in Boutiques

• Support on the performance dashboards when the Head of Performance is away

• Assist the Commercial Operations Manager in the development and animation of Boutique communities - Admins, Boutique Assistants

• Organise retail meetings and workshops, thoroughly capturing minutes and actions

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Good understanding of boutiques operations and luxury retail industry

• Strong communication skills, both written and verbal, with the ability to interact professionally with internal teams and external suppliers

• Proficiency in MS Office (Excel, Power Point, Word)

• Proficiency in SAP or similar ERP systems for invoice processing and data management

• Comfortable with analysis and data management

• Strong organisational skills with the ability to manage multiple tasks and priorities effectively

• Attention to detail, taking pride in the accuracy of your work

• Professionalism in your appearance as presence in the boutiques will be required

• A proactive and problem-solving attitude

• Ability to work independently and as part of a team in a fast-paced environment

WHAT DO WE OFFER?

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

WHO ARE WE?

As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quite simply, Cartier is a place like no other. Welcome to our Maison!

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial screening call with Richemont Talent Team

• Interview with the Hiring Manager

• Interview with the HR Manager