Communications Specialist

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

The Role 

We actively looking to hire a Communications Specialist in North America, where we are focused on strengthening employee engagement, enhancing internal storytelling, and building a more connected regional culture. 

What you’ll do 

This role supports internal communications, editorial content, and employee engagement initiatives across Coface North America. The ideal candidate is highly organized, detail-oriented, and a strong writer who enjoys bringing content and programs to life, executing against established communications strategies and plans in partnership with the Regional Communications Manager.  

Internal Communications & Editorial 

• Draft and publish internal communications across regional and global channels (e.g., regional news articles, leader messaging and internal campaigns) 
• Support and execute an internal editorial calendar aligned to business priorities  
• Support development of leader messaging, including announcements, campaigns, and town hall materials  
• Assist with quarterly communications, including regional results and leadership messaging  

Employee Engagement & Events 

• Support planning and execution of employee engagement initiatives, including:  
• Town halls (logistics, content, and coordination)  
• Recognition programs  
• In-office brand and culture initiatives  
• Coordinate and promote regional and global campaigns  
• Assist with internal promotion of key initiatives and events  
• Prepare supporting materials such as Q&A, talking points, and employee-facing content  

Intranet & Internal Platforms 

• Support the launch and ongoing management of the regional intranet  

• Ensure content is timely, relevant, and aligned across regions  

• Help drive adoption and engagement with internal platforms  

Web Editorial Support 

• Publish and help manage web content across multiple sites, including the development of expert blogs and business solutions 

Coface Cares (Employee Initiatives) 

• Support planning and promotion of Coface Cares initiatives across North America  
• Coordinate communications tied to employee, community, and industry-focused activities 

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field preferred 
• 2–5 years of professional experience in internal communications, corporate communications, marketing, or a related field, ideally within a corporate or financial/insurance/credit services environment 
• Proven ability to write, edit, and proofread a variety of content (e.g., internal communications, leadership messaging, articles, campaigns) with strong attention to detail 
• Experience supporting editorial calendars and executing communications plans across multiple platforms (intranet, email, web, campaigns, etc.) 
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines 
• Experience supporting employee engagement initiatives, internal events, or corporate programs (e.g., town halls, recognition programs, campaigns) 
• Familiarity with intranet platforms, content management systems (CMS), and digital communication tools 
• Ability to collaborate effectively with stakeholders across functions and levels, including senior leadership 
• Highly detail-oriented with a proactive, solutions-focused mindset 
• Strong interpersonal and communication skills, with the ability to translate business priorities into clear, engaging content 
• Experience working in a North America regional or global organization is a plus 
• Interest in corporate culture, employee engagement, and internal storytelling 

Additional Information