Community Manager
hrpliving
Community manager
Side· Player Support
About this role
Community Manager (Southeast Asia Market):
Side International Japan is looking for a Community Manager who is passionate about digital communities and has a strong understanding of social media trends across the Southeast Asia market. If you are a native English speaker and proficiency in Traditional Chinese and/or Simplified Chinese is a plus, and you have a solid understanding of what drives engagement in online communities, especially within the gaming industry, we'd love to hear from you.
In this role, you will serve as a bridge between our game publisher clients and their players, monitoring online conversations, identifying emerging trends, and managing community content across various digital platforms.
What You'll Do:
Community Platform Management (Discord & Social Media)
- Monitor and manage online community platforms designated by the company.
- Foster community engagement by encouraging discussions, answering questions, and enforcing community guidelines.
Announcements & Updates
- Publish product updates, event information, and company news across community platforms.
- Manage content calendars and maintain consistent posting schedules.
Feedback Collection & Reporting
- Gather, analyze, and summarize community feedback, and escalate relevant insights to internal teams and clients.
- Conduct research and provide recommendations to improve global community operations and engagement strategies.
Event & Campaign Execution
- Plan and execute community engagement initiatives such as AMAs, contests, giveaways, and other promotional campaigns.
Brand Voice & Crisis Management
- Maintain a consistent brand voice that aligns with company values and client expectations.
- Follow established crisis communication guidelines when addressing sensitive issues.
Community Analytics
- Monitor user behavior and engagement metrics.
- Prepare and deliver periodic reports on community performance and user activity.
What We're Looking For
- Native-level English proficiency (Japanese language skills are not required).
- Proficiency in Traditional Chinese and/or Simplified Chinese is a plus.
- 6 to 12 months of experience in social media or community management, including platforms such as Twitch, YouTube, Instagram, TikTok, Discord, and others.
- Experience engaging with gaming communities, either professionally or as an active community member.
- Excellent written and verbal communication skills.
- Strong analytical skills with the ability to interpret community trends and engagement metrics.
- Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
- A passion for gaming and social media is highly desirable.
- Must currently reside in Japan and hold a valid work visa.
Benefits
- Collaborating with people creating innovative interactive entertainment.
- Dynamic and entrepreneurial culture.
- Video games focused environment.
- Contract Employee *Permanent employee promotion is available.
- Trial period: 3 months / No change in conditions.
- Up to 50,000-yen reimbursement or train pass.
Frequently Asked Questions
Is the salary disclosed for the Community manager position at Side?
The salary for this Community manager role at Side is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Community manager position at Side located?
This Community manager role at Side is based in Shinjuku City, Tokyo, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Community manager role at Side full-time or part-time?
This is listed as a Contract position. It is posted as a Community manager role in the Player Support department at Side.
Which team or department does the Community manager at Side belong to?
This Community manager position is part of the Player Support department at Side. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Community manager position at Side?
Click the "Apply Now" button on this page. You will be redirected to Side's official application portal hosted on workable where you can submit your application directly.
When was the Community manager job at Side posted?
This Community manager position at Side was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Community manager
Side
You'll be redirected to Side's official application page on workable.