Community Manager - Contractor

Job Overview:

You’ll serve as one of the key voices of the brand across social channels, help maintain a thriving online community and support the team with administrative and operational tasks. This role is a contractor position, with the opportunity to work part time or full time. As a contractor, you will work from your own laptop.

Location: Brooklyn, NY (in office 2 days a week)

Hourly Rate: $28-$35 an hour

Responsibilities:

Community Management (Primary Responsibility)

• Monitor and respond to comments, DMs, tags, and mentions across our social platforms including but not limited to two Instagram accounts, TikTok, Facebook, Youtube, and emerging channels
• Repost UGC to Instagram Stories and help source and surface community content.
• Maintain safe, friendly, on-brand community spaces by hiding spam and escalating issues when needed.
• Flag noteworthy conversations, trends, and opportunities for brand engagement.

Content & Social Support

• Upload approved content across platforms with accuracy and attention to detail.
• Assist the team in organizing assets, maintaining content calendars, and tracking posting schedules.
• Pitch social and community-driven content ideas informed by daily community interactions.
• Contribute to team trend recaps with learnings, trends, themes, and performance notes.

Administrative & Operational Support

• Assist with influencer/community seeding processes: collecting addresses, tracking shipments, maintaining spreadsheets.
• Help with scheduling, meeting notes, and project coordination for the social team.
• Manage community-related documentation, FAQs, responses, and internal communication updates.
• Support cross-functional teams (Customer Support, Retail, Education) by sharing relevant community insights.

Ready to apply?

Please click the link that will bring you to our careers page. Submit your resume and a member of our team will be in touch as soon as they have had a chance to review.

We are beauty lovers from Brooklyn. We create hair products with clinically proven results, working hard for you and for the environment too.  

Crafted to a higher standard. Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan.   

 
A future-conscious approach. We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral.  

For you and the environment we make: Better Haircare, Mindfully Made.