Compliance Officer

finsana· Compliance
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📍 Ciudad de Panamá, Panamá, PanamaFull Time

About this role

SUMMARY: 

NCRFS Call Center strives to create the best possible experience for employees by continuously investing in our teams and providing opportunities for growth. We are currently seeking a Compliance Officer to lead, direct and manage the application of ensuring compliance with procedures and legal standards. 
 

 

DUTIES & RESPONSIBILITIES: 

  • Implement and oversee controls necessary to identify, manage, and mitigate legal and compliance risk, including:
    • Administration of the complaints and claims management process, with consideration of reputational risks.
    • Preparation of regular compliance reports and participation in review meetings with process owners.
    • Develop and monitor compliance metrics to evaluate the effectiveness of preventive controls and corrective measures.
    • Provide ongoing compliance guidance and advisory support to the organization.
  • Ensure proper documentation, recordkeeping, and secure archiving of compliance-related materials.
  • Recommend policy updates, enhancements, or corrective actions to management, as needed.
  • Act as the primary point of contact and liaison between the company, regulators, lenders, and other third parties.
  • Identify all regulations or standards that affect the organization, both national and sectoral, or the ethical codes of the organization. 
  • Integration of the processes and procedures of the organization with the pertinent regulations. 

 

REQUIREMENTS: 

  • Minimum 3-5 years experience in quality assurance, call center customer service, or compliance. 

  • Lending industry experience and advanced degree preferred. 
  • Fluent in English (Written & Spoken)

Frequently Asked Questions

Is the salary disclosed for the Compliance Officer position at finsana?
The salary for this Compliance Officer role at finsana is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Compliance Officer position at finsana located?
This Compliance Officer role at finsana is based in Ciudad de Panamá, Panamá, Panama. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Compliance Officer role at finsana full-time or part-time?
This is listed as a Full Time position. It is posted as a Compliance Officer role in the Compliance department at finsana.
Which team or department does the Compliance Officer at finsana belong to?
This Compliance Officer position is part of the Compliance department at finsana. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Compliance Officer position at finsana?
Click the "Apply Now" button on this page. You will be redirected to finsana's official application portal hosted on bamboohr where you can submit your application directly.
When was the Compliance Officer job at finsana posted?
This Compliance Officer position at finsana was posted on Jul 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Compliance Officer
finsana
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