Concierge
accorhotel
Full time
View & Apply →Concierge
About this role
Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.
We are seeking a passionate and knowledgeable Concierge to join our Front Office team. As the trusted local expert, you will deliver personalised service, curate memorable experiences, and anticipate every guest's needs with warmth, professionalism, and attention to detail. Whether arranging exclusive dining experiences, recommending Sydney's hidden gems, or assisting with special requests, you'll play a key role in creating unforgettable luxury stays.
Job Description
What you will be doing:
- Deliver personalised, luxury service at every guest interaction.
- Provide expert local recommendations and bespoke itineraries.
- Coordinate transport, reservations, tours, and special requests.
- Build meaningful guest relationships and anticipate individual needs.
- Collaborate with hotel teams to ensure a seamless guest experience.
- Uphold Sofitel's luxury standards and service excellence.
Qualifications
About you:
- Previous experience in Concierge, Front Office, or luxury hospitality.
- Excellent communication and relationship-building skills.
- Strong knowledge of Sydney's dining, entertainment, and attractions.
- A proactive approach with exceptional organisation and attention to detail.
- Flexibility to work a rotating roster, including weekends and public holidays.
Additional Information
Why Join Sofitel Sydney Wentworth?
We value our people and offer:
- Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
- Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
- 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
- Career development opportunities within a globally recognised luxury hospitality brand
- Ongoing learning and development, working alongside industry leaders
- A complimentary hotel stay package to celebrate your work anniversary
- Free 24/7 access to our Employee Assistance Program for confidential wellbeing support
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
Frequently Asked Questions
Is the salary disclosed for the Concierge position at accorhotel?
The salary for this Concierge role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Concierge position at accorhotel located?
This Concierge role at accorhotel is based in NSW, Sydney, Sydney, NSW, Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Concierge role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Concierge role at accorhotel.
How do I apply for the Concierge position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Concierge job at accorhotel posted?
This Concierge position at accorhotel was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Concierge
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.