Conference & Events Sales Manager

Company Description

Lead the future of events on the Sunshine Coast and be part of an exciting period of growth at one of Queensland’s leading resort and conference destinations.

Novotel Sunshine Coast Resort and Sunshine Coast Convention Centre offers a unique coastal setting, featuring over 370 rooms, extensive resort facilities and a purpose-built Convention Centre hosting events for up to 1,400 guests.

From large-scale conferences and corporate events to celebrations and special occasions, our team delivers memorable experiences for a diverse range of clients. With exciting property enhancements underway, this is an opportunity to join a growing destination and help shape the next chapter of our events offering.

As part of the global Accor network, you’ll have access to career development opportunities while working in a collaborative environment focused on delivering exceptional experiences.

Job Description

We’re seeking an experienced and passionate Conference & Events Sales Manager to lead our events team and drive exceptional outcomes across the resort and Convention Centre.

This is a leadership role combining team development, client relationship management and commercial performance. You’ll oversee a diverse portfolio of events, support your team to deliver seamless experiences, and build strong partnerships that drive repeat business and revenue growth.

Working in a high-volume events environment, you’ll bring energy, organisation and a commercial mindset to create memorable experiences for clients while developing a high-performing team.

Key Responsibilities

• Lead, coach and develop the Conference & Events team to achieve service and commercial goals
• Manage a portfolio of events from confirmation through to completion
• Build strong client relationships and identify opportunities to drive repeat business
• Maximise revenue through upselling and tailored event solutions
• Oversee event planning, reporting and forecasting through Delphi
• Partner with Sales and Operations teams to deliver seamless events
• Monitor team performance, client feedback and key business outcomes

Qualifications

We’re looking for an experienced events professional who thrives in a fast-paced environment and enjoys leading teams to success.

You will bring:

• Proven experience in Conference & Events, hotel sales or venue leadership
• Strong people leadership skills with the ability to inspire and develop teams
• Experience managing events from planning through to delivery
• Commercial mindset with a focus on revenue, results and client satisfaction
• Excellent communication and stakeholder management skills
• Strong organisation skills with the ability to manage multiple priorities
• Experience with Delphi or similar event management systems highly regarded

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

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