Content Creator - Product/Tech Video
algoshack· Customer Success
About this role
Role Overview:
We are seeking a creative and technically literate Content Creator to build the full content ecosystem for algoQA - from Academy videos and training materials to product explainers, demo recordings, and community content. You will own the shift from feature-based to use-case-based content, telling the story of AlgoQA from the user's perspective.
Key Responsibilities:
- Produce and maintain algoQA Academy training videos, exercises, and certification materials
- Establish and enforce , design standards across all content.
- Create videos, recorded walkthroughs, and online demo content for marketing and sales use
- Develop written content for the Wiki, knowledge base, community forums, FAQs, and onboarding flows
- Collaborate with Trainers to ensure video content aligns with structured academy curriculum
- Maintain a content calendar and ensure all materials are updated with every product release
- Support community building: create discussion starters, FAQ content, and engagement posts across community channels
- Gather feedback from users, CS team, and support tickets to continuously improve content quality and coverage
Skills & Qualifications:
- 3–6 years in content creation, technical writing, or video production - ideally in a SaaS or technology context
- Proficiency with video editing tools
- Ability to understand technical product workflows and translate them into clear, user-friendly content
- Excellent written communication skills in English
- Experience producing content for both internal (training) and external (marketing) audiences
- Hands-on experience using Generative AI tools (such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar) for content creation, documentation, scripting, research, or productivity.
- Strong prompt engineering skills and the ability to evaluate AI-generated content for accuracy, consistency, and brand alignment.
Nice to Have
• Understanding of SEO, Answer Engine Optimization (AEO), content analytics, and multi-channel content distribution strategies
Frequently Asked Questions
Is the salary disclosed for the Content Creator - Product/Tech Video position at algoshack?
The salary for this Content Creator - Product/Tech Video role at algoshack is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Content Creator - Product/Tech Video role at algoshack full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Content Creator - Product/Tech Video role in the Customer Success department at algoshack.
Which team or department does the Content Creator - Product/Tech Video at algoshack belong to?
This Content Creator - Product/Tech Video position is part of the Customer Success department at algoshack. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Content Creator - Product/Tech Video position at algoshack?
Click the "Apply Now" button on this page. You will be redirected to algoshack's official application portal hosted on keka where you can submit your application directly.
When was the Content Creator - Product/Tech Video job at algoshack posted?
This Content Creator - Product/Tech Video position at algoshack was posted on Jun 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Content Creator - Product/Tech Video
algoshack
You'll be redirected to algoshack's official application page on keka.