Coordinator

At Flowserve, working on global infrastructure projects is just another day at the office but it takes the brains and imagination of our more than 19,000 employees to get the job done right. If the solution exists, we’ll find it. If it doesn’t, we’ll create it. Experience, leadership, and creativity are the tools we use to turn an idea into a solution. Together, we enable the world.

Role Summary:
The Coordinator will lead the day-to-day activities in the shipping office, providing guidance of the floor activities. Focus on the fulfillment of logistics requirements for their specific site through successful execution of site initiatives incorporating the strategy set by the Flowserve Global Logistics Team. Coordinate workload daily with the planners and determine resources needed to ensure that we meet the customer’s expectation. Act as the liaison between the site shipping department and the Global Logistics team.

This full-time permanent role will be working in our Edmonton office.

Responsibilities & Requirements:
- Lead/Coordinate activities and provide guidance between the shipping floor and office.
- Liaison between site shipping department and Global Logistics Department
- Prepare documentation, maintains records, and coordinates logistics for product shipment.
- Maintain Shipping records, including providing tracking or shipping history information to customers on request.
- Prepares Shipping paperwork for domestic and international orders as well as complete shipping transaction in appropriate systems.
- Review open customer orders in shipping daily to efficiently meet the customer shipping schedule and satisfy the requested ship dates.
- Coordinate the shipping of all freight by contacting appropriate freight carriers.
- Communicate shipping volumes and priorities closely with Logistics leadership to optimize available resources.
- Utilize Freight Rater and other available tools to obtain the best possibly rates and service.
- Ensure that the Freight Payment Policy is followed.
- Review and audit freight bills and excessive cost reports for accuracy. Respond to billing questions from external freight payment services.
- Formally document new or changed procedures. Identify who requires training and execute training if needed.
- Maintain knowledge of current international export/import regulatory requirements and attend training as needed to maintain this.
- Participate and initiate transportation-related project teams.
- Provide guidance to Purchasing on approved carriers and freight forwarders by state, country, region.
- Responsible for utilizing and adhering to the Global Logistics Approved Vendor List.
- Manage the escalation process to resolve logistics issues within site.
- Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.
- Maintain a local relationship with approved suppliers and stakeholders and resolve/escalate complex supplier issues.
- Ability to understand and actively use carrier tracking reports to ensure commitments are met.
- Maintain a minimum of 98% compliance in shipping and report shipping metrics monthly.
- Participate in logistics meetings and calls.
- Previous shipping experience.
- Previous Import and Export Compliance experience.
- Ability to work in a team-oriented environment and work flexible hours, including overtime as needed.
- Must be proficient in Microsoft Office and an ERP system.
- Ability to operate and utilize RFID scanners and other mobile technology.
- Excellent communications skills with ability to manage multiple tasks Adherence to all safety policies and regulations.
- Other duties as assigned.

Preferred Experience / Skills:
- Logistics-related work experience.
- Experience in a warehouse or manufacturing environment.
- Background in industrial manufacturing
- Strong Organizational skills and Detail Oriented
- Advanced MS Excel skills creating pivot tables, databases, graphs/charts.
- BS or BA Degree in relevant field and 3-5 years relevant experience