Coordinator, Central Business Operations (PT)

CarMax, the way your career should be! 

Position Overview

As a Coordinator I, Central Business Operations, you will play a key role in auditing titles and processing critical documentation to support CarMax’s operational success. This position requires strong attention to detail and accuracy when entering title data into internal systems, as well as efficiency in handling administrative tasks such as sorting mail and preparing shipments. You’ll contribute to streamlined title management processes, ensuring compliance and timely delivery to CarMax locations. This is an excellent opportunity to develop organizational skills, learn operational workflows, and grow within a dynamic, industry-leading company.

This part-time role is 100% onsite at the Richmond, VA Home Office and typically involves approximately 25 hours per week. Schedules are determined by operational needs and generally span four or five days, with all work occurring between 9:00 a.m. and 6:00 p.m. Specific scheduling will be discussed during the interview process

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

The Central Business Operations team is a collaborative and highly motivated group focused on accuracy, compliance, and operational efficiency. As a Coordinator I, you’ll work closely with team members and internal partners to resolve title-related issues and ensure smooth document processing. This role offers opportunities to build strong relationships, gain insight into CarMax’s business operations, and advance your career.

Role Responsibilities

• Receive, open, and sort incoming department mail, distributing workload efficiently across the team.
• Audit and validate titles and documents, ensuring compliance with state regulations and CarMax standards.
• Enter title data into internal systems with speed and accuracy to maintain operational integrity.
• Prepare titles and supporting documents for shipment to CarMax locations, including filing and packaging for same-day delivery.
• Collaborate with internal teams and store locations to resolve title-related errors from lien holders or auction houses.
• Research and locate missing titles or documents, partnering with team members to ensure timely resolution.
• Attach required documentation to checks prior to sending to lien holders or finance companies.

Required Qualifications

• High school diploma or equivalent required.
• Basic proficiency in Microsoft Word and Excel for documentation and reporting.
• Strong customer service skills with the ability to communicate professionally.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Related experience or training in administrative or operational support preferred.

Preferred Qualifications

• Knowledge of CarMax store operations preferred but not required.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Benefits:

Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law.  Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period.  Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.