Coordinator IV – Neuro Expansion

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.  

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic. 

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. As a Coordinator IV, you will coordinate all support and clerical activities while supporting internal clients and serving as a liaison with external clients. By joining our team, you contribute to a vision of transforming healthcare and improving lives globally.

A caregiver in this position works days from 6:00 a.m. – 2:30 p.m. or 7:00 a.m. – 3:30 p.m.

A caregiver who excels in this role will:  

• Coordinate all support and clerical activities for the Institute.
• Support internal clients and function as a liaison with external clients.
• Collect, maintain and develop reports.
• Schedule, budget, staff, PTO and patient information reports.
• Assist with the coordination of various Institute activities by distributing reports, facilitating analysis and reporting information.
• Represent the Institute to internal and external customers.
• Coordinate various activities and provide customer support to those customers.
• Handle Institute e-mail distribution lists and communications.
• Prepare, provide analysis and implement special studies and projects.
• Support ad-hoc, Institute-level projects and committees (may include expense reduction, continuous improvement, quality, outcomes, patient experience, employee engagement, and other Institute or enterprise initiatives).
• *Note: The criteria required to meet the level IV Coordinator is to provide support to a minimum of three institute level executives such as the Institute Administrator, Institute Finance Director, Institute IT Liaison, Institute Continuous Improvement, etc.*

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Six years of office experience
• Six years of experience coordinating and assisting with management functions and special projects
• Proficient with spreadsheets, word processing and database software
• Strong written and verbal communication skills, as well as strong analytical skills
• Experience with Microsoft Office products such as Outlook, Word, PowerPoint and Excel

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office and laboratory equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.