Coordinator Travel Sales & Agency Success

Company Description

Job Description

As part of our International Travel Sales Team based in Lisbon, you will be the go-to person for agency partners and travel customers across Corporate and Franchise countries. You combine a service-oriented mindset with a genuine passion for sales, ensuring every partner has an outstanding experience with SIXT from day one. Whether you're managing day-to-day operations or guiding new agencies through their onboarding journey, you'll play a key role in driving partner success in a fast-moving, international environment. Sound like your next move? Apply now and join Team Orange!

YOUR ROLE AT SIXT

• You act as the central point of contact for agency partners and travel customers in Corporate and Franchise countries, handling operational topics on a daily basis
• You support agencies with reservations, rebookings, cancellations, invoice queries, and commission-related requests
• You ensure high levels of customer satisfaction through fast, solution-oriented communication
• You proactively onboard newly registered agencies, guiding them through their first login, technical setup, and initial booking
• You conduct trainings and walkthroughs of the SIXT Travel Sales booking platform PartnerHub
• You track onboarding progress and follow up actively to ensure successful partner activation

YOUR SKILLS MATTER

• Experience You bring first experience in inside sales, customer service, or the travel industry - a background in a comparable field is equally welcome
• Education You have completed commercial training or hold a comparable qualification
• Soft Skills You communicate confidently and bring a genuine service-oriented attitude to every interaction
• Organizational Skills You work in a structured and proactive way, keeping multiple tasks on track even in a fast-paced environment
• Tools/Systems You are comfortable using digital tools and booking systems
• Language You are fluent in English; additional languages such as German, Spanish, or Portuguese are a plus

WHAT WE OFFER 

• The SIXT Lisbon Experience Two of Lisbon's most exciting hubs - Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações - are where you'll find your new home base. Expect a fast-paced, international atmosphere where ideas flow freely, people genuinely look out for each other, and no two days feel quite the same

• Community & International Environment Join a truly global workplace with colleagues from many nationalities. Regular team events, community activities, and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office 

• Flexibility & Modern Work Setup Benefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best 

• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve 

• Time Off & Wellbeing Enjoy 28 vacation days per year, an additional day off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge 

• Everyday Benefits Receive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day 

• Employee Perks Get exclusive rates on all SIXT services, with special discounts extended to your family and friends. Because great perks are even better when you can share them 

Qualifications

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!