Credit & Collections Specialist
About this role
Shape Your World
At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.
Shape What’s Possible at Alcoa
At Alcoa, you can help fulfill our purpose and contribute to a legacy of excellence for future generations. Join a team committed to building a workplace where flexibility, inclusion, and opportunity empower everyone to thrive. Your ability to influence outcomes and strengthen relationships will help shape a better future.
About the Role:
As a Credit & Collections Specialist, you will play a key role in protecting Alcoa’s financial performance across our international customer base. You’ll manage credit exposure, drive timely collections, resolve complex payment issues, and support critical financial decisions. Working closely with Sales, Finance, Treasury, and Accounts Receivable, you will help ensure strong cash flow and customer satisfaction across the region.
Key Responsibilities:
- Manage a portfolio of international customers and monitor payment performance
- Collect overdue invoices while maintaining positive customer relationships
- Investigate and resolve payment disputes and reconciliation issues
- Review of customer credit exposure and support credit‑related decisions
- Coordinate credit holds and order release approvals
- Prepare reports on collections performance and customer exposure
- Support audits and maintain accurate customer master data
- Partner with cross‑functional teams and contribute to process improvements
What You Can Bring:
- Bachelor’s degree in finance, Accounting, Economics, or Business Administration
- Minimum 2 years’ experience in Credit & Collections, Accounts Receivable, or Credit Risk
- Strong analytical skills and proficiency in Excel and ERP systems (SAP, Oracle, etc.)
- Fluent English; an additional European language is highly desirable
- Customer‑focused mindset, strong communication skills, and the ability to influence stakeholders
What’s On Offer:
- Competitive compensation and benefits
- Flexible and hybrid working options
- Exposure to international customers and global business operations
- Professional development and career growth opportunities
- An inclusive workplace supported by employee inclusion groups
Be part of shaping our organization and join us in building a legacy of excellence for future generations.
About the Location
Alcoa is an international company with multiple locations and joint ventures across six continents. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation. As industry pioneers, we are redefining what it means to be a sustainable aluminum company, bridging the journey from mines to metal.
We are values led, vision driven and united by our purpose of transforming raw potential into real progress. Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.
As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person’s gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.
If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at gssrecruiting@alcoa.com.
This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!
Your work. Your world. Shape them for the better.
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