Crew Services 117 Coordinator

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 145 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Crew Services 117 Coordinator is responsible for ensuring Endeavor Air crewmembers are scheduled in compliance with Company policy, contractual agreements, and applicable FAA regulations, including FAR Parts 117 and 121. This role actively monitors day‑to‑day operations to identify and address real‑time and potential regulatory concerns while supporting operational efficiency.

Responsibilities

• Oversee daily compliance with FAR 117 and FAR 121, Duty Day, flight time, and rest regulations.
• Monitor operations for disruptions or anticipated disruptions and proactively resolve real‑time FAR compliance issues.
• Provide daily legality status reports to Crew hubs and OCC Management.
• Conduct “what‑if” scenario analyses and recommend corrective actions to mitigate compliance risks.
• Ensure the efficient utilization of Pilots and Flight Attendants.
• Monitor turn times, rest delays, and other factors impacting crew legality.
• Coordinate directly with crew members to resolve scheduling‑related operational issues, including Must Take Off (MTO) times.
• Make recommendations to Crew Services Management regarding procedural improvements and system enhancements.
• Ensure all crewmember assignments comply with FAA regulations, Company policies, and contractual requirements.

Other Duties

• Other duties as assigned.

Supervisory Responsibilities

None.

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others - Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

• One (1) year of experience in Crew Services.
• Knowledge of FAR 117 and 121 Crew Duty and Rest Regulations.
• Strong leadership skills and experience building on employee strengths and teambuilding.
• Excellent interpersonal, communication, organizational, and analytical skills.
• Able to multitask efficiently and effectively to meet deadlines.

Work Environment & Physical Demands

• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting boxes, bags, files, and electronic equipment not more than 30 lbs.
• Perform work primarily in a computer‑based environment, often under critical deadlines.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range

New York City 30% Cost of Living Adjustment (COLA) Eligible