Pre-Sales Proposal Coordinator – IT Solutions
francopinto
🌍 RemoteFull time
CRM Executive - IT System Integrator (SUDAN) - Remotely
About this role
Company Description
Franco Pinto is a technology solutions provider with a long-standing presence in IT infrastructure, cybersecurity, and managed services. We work with organizations across the Middle East and Africa, supporting enterprise and government clients in building secure, reliable, and scalable IT environments.
Job Description
Job Description
Role Purpose
Own the client journey after deal confirmation, ensuring visibility, follow-up, execution tracking, and customer satisfaction through structured CRM usage, coordination, and reporting. The role reports directly to the CEO.
1. CRM Ownership & Client Visibility
- Track deal progress, customer activity, delivery status, and open actions.
- Provide regular, clear summaries highlighting progress, delays, inactive clients, and unresolved items.
- Use CRM data to turn activity into insights and priorities.
- Own and maintain the CRM for confirmed deals and active clients.
2. Client Coordination, Delivery & Payments
- Act as the main coordination point for clients after confirmation.
- Communicate execution status, timelines, and changes to customers.
- Track delivery progress and follow up on payments or discrepancies.
- Handle post-confirmation documentation such as contracts or formal letters when required.
- Escalate risks early to protect timelines and customer satisfaction.
3. Reporting, Customer Intelligence & Growth Support
- Prepare structured updates covering deals, clients, execution, and issues.
- Analyze client behavior to identify active, inactive, and under-engaged customers.
- Support business growth by coordinating client insights and contact lists for future outreach.
Qualifications
Ideal Candidate Profile
- +3 years' Experience in similar field
- Experience in CRM, client operations, or post-sales coordination roles.
- Strong follow-up, communication, and organization skills.
- Comfortable operating independently in a small team environment.
- Able to summarize complex activity into clear, actionable updates.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the CRM Executive - IT System Integrator (SUDAN) - Remotely position at francopinto?
The salary for this CRM Executive - IT System Integrator (SUDAN) - Remotely role at francopinto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the CRM Executive - IT System Integrator (SUDAN) - Remotely job at francopinto remote?
Yes, this CRM Executive - IT System Integrator (SUDAN) - Remotely position at francopinto is remote, with team members based in Portsudan, Portsudan, , Republic of Sudan, sd. You can work from home or anywhere in the supported regions.
Is the CRM Executive - IT System Integrator (SUDAN) - Remotely role at francopinto full-time or part-time?
This is listed as a Full time position. It is posted as a CRM Executive - IT System Integrator (SUDAN) - Remotely role at francopinto.
How do I apply for the CRM Executive - IT System Integrator (SUDAN) - Remotely position at francopinto?
Click the "Apply Now" button on this page. You will be redirected to francopinto's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CRM Executive - IT System Integrator (SUDAN) - Remotely job at francopinto posted?
This CRM Executive - IT System Integrator (SUDAN) - Remotely position at francopinto was posted on Jan 18, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Executive - IT System Integrator (SUDAN) - Remotely
francopinto
You'll be redirected to francopinto's official application page on SmartRecruiters.