CSR Applied Parts

jci· 3304 Johnson Controls S.A. de C.V.
Apply Now ↗
📍 San Pedro Garza Garcia-Nuevo Leon-MexicoFull time
Full time3304 Johnson Controls S.A. de C.V.

About this role

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for a CSR Applied Parts.

What will you do?

As a Customer Service Representative (CSR) Applied Parts, you will lead the team in receiving and processing highly complex customer orders, inquiries, and complaints related to technical products and services. You will proactively maintain relationships with key customers and sales staff, ensuring exceptional service across multiple product markets.

How will you do it?

  • Order Leadership: Oversee the accurate receipt and processing of customer orders, ensuring compliance with company standards and timely fulfillment.

  • Relationship Management: Develop and sustain ongoing relationships with key customers, providing knowledgeable support and addressing inquiries effectively.

  • Technical Support: Assist customers with technical questions or issues regarding products and services, leveraging your expertise to provide solutions.

  • Collaboration: Interact closely with sales and supply chain teams to resolve order-related issues and streamline processes.

What are we looking for?

  • A University degree or equivalent combination of education and experience (1 year minimum experience for university graduates, or 6 years for those with a 2 year degree).

  • Significant experience in customer service, particularly with technical products or services.

  • Excellent communication skills, with fluency in English; knowledge of additional languages is a plus.

  • Strong leadership qualities and a customer-oriented approach with attention to detail.

  • Proficiency in MS Office and ability to utilize technology to enhance customer service delivery.

What do we offer?  

  • Comprehensive benefits package.

  • Opportunities for professional growth and development.

  • Supportive and inclusive work environment.

  • Commitment to work-life balance and employee well-being.

  • Engagement in meaningful projects that make a difference. 

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

Frequently Asked Questions

Is the salary disclosed for the CSR Applied Parts position at jci?
The salary for this CSR Applied Parts role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CSR Applied Parts position at jci located?
This CSR Applied Parts role at jci is based in San Pedro Garza Garcia-Nuevo Leon-Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CSR Applied Parts role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a CSR Applied Parts role in the 3304 Johnson Controls S.A. de C.V. department at jci.
Which team or department does the CSR Applied Parts at jci belong to?
This CSR Applied Parts position is part of the 3304 Johnson Controls S.A. de C.V. department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CSR Applied Parts position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
When was the CSR Applied Parts job at jci posted?
This CSR Applied Parts position at jci was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
CSR Applied Parts
jci
Apply for this role ↗

You'll be redirected to jci's official application page on Workday.