Customer Care Representative

elkay· Elkay Sales LLC
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📍 Downers Grove, ILFull time💰 USD 20+
Full timeElkay Sales LLC

About this role

Customer Care Representative

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe.  We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

If you are a current employee, please navigate here to apply internally.

The Customer Care Rep I is the primary interface between the customer and Zurn Elkay.

  • Actively manage customer orders

  • Work and interact with multiple intercompany departments

  • Identify, investigate and research user questions and problems

  • Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use

Qualifications

  • Bachelors Degree or 2 years of related experience

  • Experience in the plumbing industry preferred

  • Excellent interpersonal and communication skills

  • Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook

Salary Range: The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors. Most candidates will start in the lower half of the range. 

  • Competitive Hourly Rate - $20-24.83/hour
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Educational Reimbursement
  • Matching Gift Program

Total Rewards and Benefits

  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan – purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer – Minority/Female/Disability/Veteran

Frequently Asked Questions

What is the salary for the Customer Care Representative role at elkay?
The listed salary for this Customer Care Representative position at elkay is USD 20+. This is an Full time role.
Where is the Customer Care Representative position at elkay located?
This Customer Care Representative role at elkay is based in Downers Grove, IL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Representative role at elkay full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Representative role in the Elkay Sales LLC department at elkay.
Which team or department does the Customer Care Representative at elkay belong to?
This Customer Care Representative position is part of the Elkay Sales LLC department at elkay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Representative position at elkay?
Click the "Apply Now" button on this page. You will be redirected to elkay's official application portal hosted on workday where you can submit your application directly.
When was the Customer Care Representative job at elkay posted?
This Customer Care Representative position at elkay was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Representative
elkay · 💰 USD 20+
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You'll be redirected to elkay's official application page on Workday.