Customer Development Representative

wpengine· WP Engine - LON
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📍 LondonFull time
Full timeWP Engine - LON

About this role

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

 

WP Engine is looking for a motivated Customer Development Representative that has experience in establishing, fostering and maintaining relationships with both highly technical and leadership level contacts.

Those relationships should uncover opportunities to deploy WP Engine through outbound prospecting and net-new lead generation.

What’s cool about this job?

The CDR is the first point of contact for our customers and responsible for generating lead volume and warm introductions for our account management. You are creative, passionate, and an ambitious teammate, eager to advance through a clearly defined learning and earning path. WP Engine offers a dynamic environment where you are provided the tools, resources and unique leadership to sell and take your career to the next level!

The Day to Day

  • Research and catalog contact, account and opportunity information.

  • Build relationships with existing accounts and decrease dormancy across our account base.

  • Use effective sales techniques to uncover customer needs that can be addressed through our solutions.

  • Articulate the benefits of using our solutions to prospects across an array of industries.

  • Work to schedule quality meetings and opportunities to consistently over achieve quota.

Your Expertise and Passion

  • Possesses a strong desire for continuous professional growth and a clear ambition to master sales development as a launchpad into a closing sales role.

  • Highly receptive to feedback with a demonstrated ability to actively seek out, absorb, and immediately apply constructive criticism to sharpen sales skills.

  • Demonstrates an innate, performance-driven mindset with the grit to navigate rejection constructively and maintain high energy in a fast-paced environment.

  • A proactive self-starter with a strong work ethic and a proven track record of over-achieving goals.

  • Prior sales or outbound prospecting experience required. Exposure to structured methodologies (e.g., Solution Selling, Customer-Centric Selling, Sandler, or SPIN) is highly advantageous.

  • Proven ability to engage prospects, command attention, and build rapport seamlessly across various channels, including phone, video conferencing, email, and LinkedIn.

  • Experience navigating Salesforce.com or equivalent CRM applications to efficiently manage and track pipeline activity.

The Perks and Benefits

  • Company Stock Options (Every employee is an owner in the company)

  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)

  • Pension Scheme with a match

  • Life Insurance and Income Protection (100% Paid)

  • Supplemental Maternity & Paternity Pay

  • Employee Assistance Program

  • Generous Holiday Time (Who doesn’t like time off)

  • One-time £375 Home Office Stipend

  • Company Wellness Days

  • Cycle 2 Work Scheme

  • TELUS Health Perks

#LI-MT1

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

Frequently Asked Questions

Is the salary disclosed for the Customer Development Representative position at wpengine?
The salary for this Customer Development Representative role at wpengine is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Development Representative position at wpengine located?
This Customer Development Representative role at wpengine is based in London. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Development Representative role at wpengine full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Development Representative role in the WP Engine - LON department at wpengine.
Which team or department does the Customer Development Representative at wpengine belong to?
This Customer Development Representative position is part of the WP Engine - LON department at wpengine. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Development Representative position at wpengine?
Click the "Apply Now" button on this page. You will be redirected to wpengine's official application portal hosted on workday where you can submit your application directly.
Customer Development Representative
wpengine
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You'll be redirected to wpengine's official application page on Workday.