Customer Engagement Executive
clirnet· Project Management Office
About this role
Job Title: Customer Engagement Executive
Location: Kolkata
Job Overview
We are seeking a motivated and confident Customer Engagement Executive to join our team. The role involves reaching out to clients/customers, providing information, addressing queries, and ensuring a positive communication experience. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to achieve set targets.
Key Responsibilities
· Obtaining and updating lists of individuals' contact details.
· Recording all successful and unsuccessful attempts.
· Make outbound calls to clients/customers as per the provided list.
· Maintain and update call records in the database/CRM.
· Achieve daily/weekly/monthly calling and conversion targets.
· Build and maintain positive relationships with customers.
· Escalate unresolved issues to the appropriate department.
Requirements
· Minimum 1 years of experience as a caller, telecaller, or in a similar role (freshers may also apply if applicable).
· Excellent verbal communication skills in [English/Hindi/Bengali].
· Good listening skills and ability to handle objections professionally.
· Basic computer knowledge (MS Office, CRM tools, data entry).
· Ability to work independently and as part of a team.
· Target-driven with a positive attitude and customer-first approach.
Preferred Skills
· Prior experience in sales/customer service/telemarketing.
· Multilingual ability will be an added advantage.
Why Join Us?
· Competitive salary with performance-based incentives.
· Opportunity to learn and grow within the organization.
· Supportive team culture and positive work environment.
Frequently Asked Questions
Is the salary disclosed for the Customer Engagement Executive position at clirnet?
The salary for this Customer Engagement Executive role at clirnet is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Engagement Executive position at clirnet located?
This Customer Engagement Executive role at clirnet is based in Kolkata, WB, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Engagement Executive role at clirnet full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Engagement Executive role in the Project Management Office department at clirnet.
Which team or department does the Customer Engagement Executive at clirnet belong to?
This Customer Engagement Executive position is part of the Project Management Office department at clirnet. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Engagement Executive position at clirnet?
Click the "Apply Now" button on this page. You will be redirected to clirnet's official application portal hosted on keka where you can submit your application directly.
When was the Customer Engagement Executive job at clirnet posted?
This Customer Engagement Executive position at clirnet was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Engagement Executive
clirnet
You'll be redirected to clirnet's official application page on keka.