Customer Excellence Executive
Rentokil Initial
Full time
Customer Excellence Executive
Rentokil Initial· ASIA & MENAT
About this role
- Provide outstanding customer service across all communication channels.
- Manage key accounts by maintaining strong relationships and understanding their needs.
- Handle contract renewals, negotiations, and documentation in a timely and accurate manner.
- Collaborate closely with customers to ensure their requirements are met and expectations
exceeded. - Manage customer inquiries, complaints, and feedback professionally and promptly.
- Liaise with internal teams to ensure timely resolution of customer issues.
- Maintain accurate records of customer interactions, service agreements, and follow ups.
- Support service quality improvement initiatives to enhance customer satisfaction and
retention.
- Applications are invited from individuals possessing a minimum of one year relevant experience.
- Possession of a Degree or Diploma from a recognized higher education institution.
- Possess excellent level of customer service and interpersonal skills.
- Demonstrated fluency in written and spoken English, with the ability to communicate clearly and professionally.
- A valid riding license is required (A company maintained motorbike with fuel will be provided inclusive of personal use privilege).
- Preference will be given to candidates residing in Colombo area.
- A competitive remuneration package, together with an attractive
- Incentive scheme, will be offered to the shortlisted candidate.
Company maintain bike and fuel will be provided
Frequently Asked Questions
Is the salary disclosed for the Customer Excellence Executive position at Rentokil Initial?
The salary for this Customer Excellence Executive role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Excellence Executive position at Rentokil Initial located?
This Customer Excellence Executive role at Rentokil Initial is based in Peliyagoda, Basnāhira paḷāta, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Excellence Executive role at Rentokil Initial full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Excellence Executive role in the ASIA & MENAT department at Rentokil Initial.
Which team or department does the Customer Excellence Executive at Rentokil Initial belong to?
This Customer Excellence Executive position is part of the ASIA & MENAT department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Excellence Executive position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Customer Excellence Executive job at Rentokil Initial posted?
This Customer Excellence Executive position at Rentokil Initial was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Excellence Executive
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.