AI Operating Model / TOM Consultant - Contract role
Project Blackbook
Customer Experience (CX) Consultant - Contract role
About this role
Role: Customer Experience (CX) Consultant - Contract role
Consulting Seniority: Consultant - Senior Manager
Day rate: £400-£500 inside IR35
Project duration: 3 months with likely extension
Location: Hybrid in London
We've partnered with a digital and business transformation consultancy who are seeking an independent consultant to lead a CX-focused workstream on a major Adobe transformation programme for a large supermarket to helping deliver customer personalisation at scale.
We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.
Tasks
- Lead a CX workstream, likely focused on audience strategy
- Facilitate workshops and shape solutions across complex business challenges
- Build and drive programme plans supporting Adobe implementation and personalisation
Requirements
- An independent consultant
- Strong CX strategy experience; Total experience (TX) experience also relevant
- Confident facilitator with strong stakeholder management skills
- Proven experience leading consulting workstreams and programme planning
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Frequently Asked Questions
Is the salary disclosed for the Customer Experience (CX) Consultant - Contract role position at Project Blackbook?
The salary for this Customer Experience (CX) Consultant - Contract role role at Project Blackbook is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience (CX) Consultant - Contract role position at Project Blackbook located?
This Customer Experience (CX) Consultant - Contract role role at Project Blackbook is based in London. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience (CX) Consultant - Contract role role at Project Blackbook full-time or part-time?
This is listed as a Contract, professional / experienced position. It is posted as a Customer Experience (CX) Consultant - Contract role role at Project Blackbook.
How do I apply for the Customer Experience (CX) Consultant - Contract role position at Project Blackbook?
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Customer Experience (CX) Consultant - Contract role
Project Blackbook
You'll be redirected to Project Blackbook's official application page on arbeitnow.